Local Reviews
Powered by Fluid LOCAL
Frank P.
REFRIGERATOR FRIGIDAIRE FFHT1814TW Rang door bell and knocked Called dispatch Spoke too mark He called customer He says their mail box is full can’t leave message Job completed
Patrick C.
REFRIGERATOR FRIGIDAIRE FFTR1814TW Frost in freezer. Caused by outside air. Sealed gaps between liner and cabinet. Tested unit all ops checked good
Kenneth M.
DISHWASHER FRIGIDAIRE LFID2426TF3A Found unit not latching. Latch and strike not aligning properly. Adjusted latch and strike. Tested. Unit is now working properly. Customer approves function at this tome.
Dane K.
REFIRGERATOR GE COULD NOT READ Removed and replaced control and temperature sensor and tested unit. Unit functions normal now
Jim S.
MICROWAVE OVEN GENERAL ELECTRIC JVM7195DK3BB Replaced magnetron and diode. Unit tested ok
Erick S.
RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS Install new glass on oven. Secured door paneling. Re-tested it and it passed all test. Job complete
James M.
REFRIGERATOR FRIGIDAIRE LGUS2642LF0 "Defrosted drain, installed conductor. Reassembled unit and it is working as intended at this time."
James M.
REFIRGERATOR GENERAL ELECTRIC GSS25GMHLCES Installed parts and unit is working as intended at this time.
Cruz B.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Frigidaire tech # 83814307 - cx claims when dispensing ice cubes from dispenser it will also dispense crushed cubes as well, checked solenoid for any frozen ice that may be causing the the solenoid to be stuck found it to be clear, found it working up & down, tech line said you are going to get a mixture of ice when dispensing for ice cubes, cx needs to remove ice cubes from gears once in a while to prevent that, tech line said this is normal changing parts will not fix this issue. Cooling is working fine at this time."
Cruz B.
REFRIG/SIDE-BY-S FRIGIDAIRE FFHS2611BLA "Need more work- found damper control to be stuck closed not allowing cold air to enter ff compartment, hi temp ff is displaying on cntrl found lights on cntrl to be fading as well, ordering part for unit. ; ordrng 1 5303918341 (control)"
James M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB "Found unit not cooling properly. No ice pattern on evap. Compressor hot to touch. Did not see any dye behind unit. Unit needs sealed system tech. To further diagnose. Ordering compressor, dye drier, evap.; ordrng 1 215062400 (sus to 5303305677) and 1 240550946 (COMPRESSOR ) and 1 5303918274 (evaporator kit)"
Patrick C.
DRYER - GAS GENERAL ELECTRIC HTDX100GM8WW Adjusted drum. All ops checked good
Patrick C.
REFRIGERATOR/TOP GENERAL ELECTRIC GTS17DTNDRWW Removed and replaced fan. Tested unit. All ops checked good
Patrick C.
RANGE - GAS GENERAL ELECTRIC JGBS66REK3SS Need more time on this call. Anticipating having to call tech support again. Reschedule for earlier time. Ge tech line closes at 4.
Irvin F.
DISHWASHER FRIGIDAIRE FGID2466QF7A Cx reports leak from the unit right side. Cx says the unit leaked three time on first three cycles. On arrival cx says no leaks appeared after the 3check. Installed replacement gasket. Gasket is compressed could be cause of leak. Testing after the replacement no leaks.
Irvin F.
REFRIGERATOR FRIGIDAIRE LGHB2867PFCA The frezer ice maker is not making ice. The ice maker will not cycle. Unit needs replacement icemaker. ; ordrng 1 241798219 (freezer ice maker) and 1 242058230 (user interface)
Irvin F.
RESIDENTIAL REFR BOSCH B21CL80SNS/01 "Door handle is off top frezer door. The holder pin is missing. Ice maker is not operating. The ice bucket is cracked when ice maker fell. The unit need replacement icemaker, handle set pin, and ice bucket"
Irvin F.
REFRIGERATOR GE ZIS420NNII Cx says the ice maker is not producing ice. The temps not set properly installers set temp. The ice has been producing more per cx. CX INSTEUCT ON TEMP SETINGS AND FEATURES OF THE UNIT. ALL OPS NORMAL.
Frank P.
DISHWASHER FRIGIDAIRE LFID2459VF1A Called Frigidaire techline Spoke to tommy to reset code Job completed Installed parts
Kenneth M.
WASHER GE GTW335ASN0WW Customer ckncerned with washer tangling clothes and walking. Fojnd improper loading. Instructed on proper loading techniques. Amd tested. Unit is working properly. Customet approves.
Kenneth M.
REFIRGERATOR GENERAL ELECTRIC GSS23GMKNCES Customer concerned about noise. Unable to pin point. Customer says he unplugs unit and unit will stop making noise for awhile then start back up. Unable to duplicate noise. Informed custiner to record noise and call back.
Kenneth M.
DISHWASHER - BUI GENERAL ELECTRIC PDT775SYN0FS Found jnit with LD error code. Found tray filled with water due to drain oumo leak. Ordrring new drain pump. Reacheduled custiner for tuesday 8-11-20; ordrng 1 WD19X25622 (Drain pump)
Tom R.
OVEN GE JTS5000DN1WW "Ran unit, Door Ajar according to unit. Continuity check of Microswitch at Door shows good, LED functional, Control Board shows a Red Indicator, order and replace Control Board./Control Board - (WB27X33656)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, NOT A PERMANENT RESIDENCE; ordrng 1 WB27X33656 (CONTROL BOARD)"
Tom R.
WASHER GE GUD24GSSM1WW "Installed Diffuser, ran unit, check okay. No damage to unit or home from tech, job complete."
George Y.
RANGE - ELECTRIC GENERAL ELECTRIC JTS3000SN1SS Installed part tested check out ok complete no dents or dings cause by tech.
George Y.
WASHER HAIER HLC1700AXW Found washer with error e2. 30 bad control and drain pump ok to order.; ordrng 1 WH18X27222 (washing machine cont) and 1 WH23X26327 (PUMP)
Dane K.
RANGE FRIGIDAIRE FGF326ASF Upon arrival the unit would not turn on. Found burnt out relays on the main control. Unit needs new overlay and clock; rqstng P&A on 1 316220728 (OVERLAY) and 1 5304518661 (CLOCK)
Dane K.
REFRIGERATOR GE GFD28GELDS Upon arrival the unit was not dispensing water properly. Found the filter housing broken. Unit needs new filter housing; ordrng 1 WR02X13684 (filter manifold)
Jim S.
DRYER - GAS GENERAL ELECTRIC GTD42GASJ2WW Slides are worn down and cutting into the support; ordrng 1 WE03X25576 (bearing top asm)
TIm J.
REFRIGERATOR FRIGIDAIRE FFTR1835VS Ordering parts for lower hinge clicking noise.; ordrng 1 5304522194 (BEARING) and 1 5304522219 (RH HINGE.) and 1 5304522238 (HOOK)
Tom R.
DISHWASHER BOSCH SHP65T55UC/07 "Entered diagnostics, found error code E15. Ran diagnostic tests, unit fills, Recirculation Pump functional, Drain Pump functional, Heater functional, all components functional. Error code states that Recirculation Pump has times where there is no water, visual inspection of Filters shows no debris, order and replace Recirculation Pump and Water Valve. Tech will return with Drain Pump./Recirculation Pump - (12008381)Water Valve - (00628334); ordrng 1 12008381 (HEAT PUMP) and 1 00628334 (VALVE ACCESS)"
James M.
RANGE - GAS GENERAL ELECTRIC JGB700SEJ4SS Oven not keeping desired temp. Ordering new main control board. Will return when parts arrive. Will register with ge techline during repair visit. ; ordrng 1 WB27X29135 (control oven to9)
Patrick C.
RANGE - GAS FRIGIDAIRE LFGH3051VF "Removed and replaced harness. Tested unit. All ops,checked good"
George Y.
REFRIGERATOR/TOP GENERAL ELECTRIC PYE22KBLITS Installed doors tested check out ok complete no dents or dings cause by tech.
Kenneth M.
RANGE FRIGIDAIRE FGGH3047VFA Installed burner bar and adjusted to prevent unit to have lots of air. Tested. Unit is working properly.
TIm J.
DISHWASHER FRIGIDAIRE FGID2466QF Customer states the liner is coming out of the unit. Pulled unit out of the counter and reset the liner. Taped liner so when the unit was reinstalled it did not bunch up. Unit checks ok. Tub is not cracked or damaged.
Kenneth M.
DOUBLE WALL OVEN GENERAL ELECTRIC JTP35BM2BB Installed control panel customer provided by GE. Unit is working properly.
Erick S.
DISHWASHER - BUI GENERAL ELECTRIC GDF640HSM2SS Found unit with bad connector at dispenser causing it not to open. Replace connector and secured main harness. Re-tested it and dispenser is now opening. Job complete
Patrick C.
REFRIGERATOR FRIGIDAIRE FFFU20F2VW Found the unit no cool. Fan isn’t running. Getting 120 volts. Needs new fan ; ordrng 1 5304523741 (FAN )
Patrick C.
RANGE - GAS FRIGIDAIRE FGGH3047VF "Found the unit having issues with the lock constantly locking and unlocking. F0e9 error, needs new latch and control ; ordrng 1 316464300 (latch motor) and 1 5304524332 (CONTROL )"
Dane K.
WASHER FRIGIDAIRE WTW7500GW Been replaced valve and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR GE ZISB480DNII Cx broke screws when she was attempting to put a trim kit on. There is no failure with the unit. Cx broke the heads off her screws while attempting to put a trim kit on the unit. Called and documented with tech line. Called tony at tech support and this is not a warranty issue.
Chase F.
REFRIGERATOR FRIGIDAIRE FFTR1835VW Found compressor running extremely hot. Found loose connection to condenser fan motor. Repaired and reconnected. All functions now testing normal time of repair. Job complete.
Frank P.
REFRIGERATOR FRIGIDAIRE FFHT2033VP Customer stated water leaking from freezer into bottom of refrigerator Performed diagnostics Found drain tube plugged Can clean debris from tube ( it’s food particles )Will order part; ordrng 1 241801301 (trough-drain)
Patrick C.
RANGE - GAS FRIGIDAIRE FGGH3047VF Right rear doesn’t spark when you turn knob. Ignitor sparks when you turn any other knob. Needs switch harness; ordrng 1 5304518025 (HARNESS)
Irvin F.
DISHWASHER FRIGIDAIRE FFCD2418US1A "Cx says the DW is leaking during operation. The lower wash arm came off shaft fell on the heater, now damaged. Ran the unit as soon as the wash arm moves the leaks starts. Replacing wash arm. ; ordrng 1 5304517203 (SPRAY ARM)"
Jim S.
REFRIGERATOR FRIGIDAIRE FFHT1814VW0 "Replaced harness, diffuser and seal. Unit tested ok"
Frank P.
REFRIGERATOR FRIGIDAIRE FGHS2631PF Customer stated water leaking at the bottom and fills really slow into ice trayPerformed diagnostics Found the water valve is leaking Will orderPart due too part is defective brokenParts are in stock Please schedule me to come between 11-2pm August 4th; ordrng 1 242252702 (valve)
Jim S.
WASHER GENERAL ELECTRIC GFW650SSN0WW Replaced drain pump and console. Unit tested ok Bad wall outlet
Frank P.
REFIRGERATOR FRIGIDAIRE FFHB2750TD6 Customer stated condensation in refrigerator and in upper ice boxPerformed diagnostics Found both doors gaskets worn downCausing condensation too formWill order part; ordrng 1 241778303 (gasket-refr door) and 1 241778303 (gasket-refr door)
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Found unit cooling. Just not evap fan. Ordering new evap fan motor. Rescheduled custimer for friday 8-7-20; ordrng 1 5304523741 (Evap fan)
Frank P.
REFRIGERATOR FRIGIDAIRE LFSS2612TF Customer stated not making ice and not dispensing waterPerformed diagnostics found bad inlet valve and ice makerWill order parts; ordrng 1 241798231 (ICE MAKER) and 1 242252702 (valve)
Tom R.
WASHER GE GTW335ASN0WW "Installed Agitator, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Dane K.
DISHWASHER - BUI GENERAL ELECTRIC PDT785SYN2FS The unit has a cracked tub. I took pictures of the crack. The tub is not a serviceable part. Job complete
Chase F.
RANGE HOOD FRIGIDAIRE FHWC3660LSA "Needs autho for second tech"
Dane K.
DRYER - ELECTRIC GENERAL ELECTRIC GTD33EASK0WW Upon arrival the unit was not heating. Found the inlet thermostat open. Removed and replace thermostat and tested unit. Unit functions normal now
Tom R.
WASHER ELECTROLUX EFLS517SIW "Found water in unit, Door locked. Entered diagnostics, Drain Pump not functional. Tech cleared water from unit, no visible debris, removed clothing, order and replace Drain Pump./Drain Pump - (5304514775); ordrng 1 5304514775 (PUMP ASSEMBLY)"
Dane K.
MICOWAVE GE JVM3162RJ3SS Removed and replaced transformer and tested unit. Unit functions normal now
James M.
RANGE FRIGIDAIRE FGGH3047VF Installed new duct and thermostat via techline instructions. Tested unit and it is now working as intended and customer approves functions at this time.
Tom R.
REFRIGERATOR FRIGIDAIRE FGSC2335TFA "Installed Damper Slide and Damper Rail, check okay. No damage to unit or home from tech, job complete."
Patrick C.
FREEZER FRIGIDAIRE FFFU20F2VW Need silicone to make it stick. Will bring some return visit .
Jim S.
DISHWASHER BOSCH SHPM65Z52N/01 Water is draining back into the dishwasher. Installed a primary high loop. Will order a drain back valve; ordrng 1 00611320 (VALVE NON RETURN)
Anthony R.
REFRIGERATOR FRIGIDAIRE FFHT2033VP2 Ordering right part I ordered wrong part; ordrng 1 242303203 (harness)
Tom R.
FREEZER FRIGIDAIRE FFFU20F2VW0 "Found unit running, ice build up on Evap and Fan, cleared ice, Fan operational. Attempted to turn off unit with Thermostat, no reaction, order and replace Thermostat and Control Board. Customer states that frost build on Door as well, visual inspection shows Lining is creating gaps, order and replace Gasket./Potentiometer Harness - (5304523789)Control Board - (5304523745)Gasket - (5304524887)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 5304524887 (GASKET) and 1 5304523789 (HARNESS) and 1 5304523745 (MAINBOARD)"
George Y.
DISHWASHER FRIGIDAIRE FGID2468UF Found dishwasher intermently not powering up or not being Abel to used selections ok to replace display control and order.; ordrng 1 5304517594 and 1 5304520552
Patrick C.
RANGE - GAS FRIGIDAIRE FGGH3047VF Removed and replaced ignitor and control. No power to ignitor needs harness ; ordrng 1 5304518022 (HARNESS )
Cruz B.
REFRIGERATOR FRIGIDAIRE FFSS2615TP4 "New issse- appliance needs a new water filter, low water pressure from dispenser, check water pressure from water line it’s has good pressure, installed new parts ice maker p, valve allow 12-24 hrs for ice production, cooling and temps are ok. ; ordrng 1 WF3CB (pure source 3 cs1)"
Jim S.
REFRIGERATOR GE GSE25HSHJHSS Need light holder; ordrng 1 WR02X28661 (bracket led board)
Chase F.
REFRIGERATOR/TOP GENERAL ELECTRIC GSS25GMHKCES Found user interface glitchy not allowing for customer to select cycles. Will need a new user interface.; ordrng 1 WR55X30696 (Ui)
Erick S.
DISHWASHER FRIGIDAIRE FGID2466QF7A Consol did not come with board. It will have to order board independently.; ordrng 1 5304517587 (BOARD)
Erick S.
REFRIGERATOR FRIGIDAIRE FFTR1814TW Cycled unit and found unit pulling very low amp draw Indicating unit has low charge. Found unit with very very low frost pattern. All fans are running with compressor. Unit will need new die dryer and a recharge to confirm leak or low charge; ordrng 1 5303305677 (drier/filter)
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Frodge not cooling. Customer had unkt unplugged. Plugged in unit and unit fired up. But comlressor sound like it was gonna fall apart. Ordering new compressor. ; ordrng 1 240550942 (Compressor)
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFUI1826MW0 Installed water valve and handle set. Tested unit. Unit working properly. Removed fill line to try and defrost ice built up from low water flow. Tube broke. Ordering new fill tube. Reacheduled custimer for wednesday 7-29-20; ordrng 1 241796405 (Tube)
Kenneth M.
RANGE HOOD FRIGIDAIRE FHWC3055LSA Found unit with blower that has 120 volts. Not cycling. Ordering new blower. ; ordrng 1 5304482255 (Blower)
Jim S.
REFRIG/SIDE-BY-S FRIGIDAIRE FFSS2614QS6A "Ordering bucket due to arm not stying on, auger forze casuing issues with the mechanical ice container. all needs replaced . Ice maker because of leaking. auger due to an open winding; 1 241798231 (ICE MAKER) and 1 241860803 (ice container asm) and 1 242221501 (motor-auger)"
George Y.
RANGE - ELECTRIC GENERAL ELECTRIC JTS3000SN1SS Installed parts door latch not latching properly need to replace latch ok to order part.; ordrng 1 WB10X28391 (latch asm)
Enrique R.
MICROWAVE OVEN FRIGIDAIRE FGMV175QFA "Inspected Frigidaire microwave . Customer concerns , blower motor shuts off , won’t stay on when cooking on range . Overheating . ; ordrng 1 5304491613 (fan motor assy)"
Kenneth M.
DISHWASHER FRIGIDAIRE FGID2466QF7A Wheel from bottom rack fell off and went under float switch. Wedging up and not allowing it to drop. Removed roller and installed back on bottom rack. Tested unit. Unit is working properly.
George Y.
WASHER GE GTW720BSN0WS Part is damage per office calling customer to reschedule.; ordrng 1 WH22X29049 (INVERTER)
Chase F.
REFRIGERATOR FRIGIDAIRE FFTR1835VW Upon arrival customer had unit unplugged. Informed customer that we need unit plugged in for at least 24 hours to get a proper diagnosis. Plugged refrigerator in to power. All fans and compressor coming on with no problems. Instructed customer to leave unit plugged in and that we will need to reschedule in order to get a good diagnosis. Scheduling for next available day.; schdld next appmnt for 7/31 FRI !
Irvin F.
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 The evap coils are frosting up. Cx says removes power devices the frezer then it works again. Said happened prior 2 weeks. Appears to be an intermittent issue. ED-TECHLINE was told the unit has a sealing issue. Said order the kit and install. Replace drain tube in the back. Also the drain port at the fan needs to be cleared and dried. File#-83793968; ordrng 1 5303918878 (EVAP KIT)
Kenneth M.
RANGE GE JB645RK4SS Installed range top and element. Tested unit unit is working properly.
Chase F.
DISHWASHER BOSCH SHX53T55UC/02 "Found door pulleys snapped off. Ordering part for repair. ; ordrng 2 00610087 (ROPE PULLEY)s"
James M.
REFRIGERATOR FRIGIDAIRE LGUS2642LF0 Found unit with iced up drain tube causing blockage. Ordering conductor kit to alleviate drain issue. Will return when parts arrive. ; ordrng 1 5308950139 (conductor)
Jim S.
MICROWAVE OVEN GENERAL ELECTRIC JVM6175EKES Removed burnt wire harness to the light assembly and replaced it with new connections
James M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW Ice between sections. Freezer working fridge warm. Unresponsive evap fan. Ordering replacement. Will return when parts arrive. Unit will need defrosting. ; ordrng 1 242219204 (EVAP MOTOR)
Irvin F.
REFRIGERATOR GENERAL ELECTRIC GTE19DTNBRBB "Cx says the ice maker is not operating. The unit has water in the mold. Cycled the ice maker, failed to cycle. The motor is slipping, not releasing ice. Failed motor. Replace ice maker, it cycled and filled."
George Y.
RANGE FRIGIDAIRE FGGF3036TFE Found range oven not functioning found valve on unit off reposition retested check out ok complete no dents or dings cause by tech.
Tom R.
REFRIGERATOR/TO GENERAL ELECTRIC CSB48YP2NBS1 "Found water dripping from Dispenser, tech will return with Water Valve.; schdld next appmnt for 8/1 SAT !"
George Y.
REFRIGERATOR FRIGIDAIRE FFHB2750TS7 Found refrigerator door chute not closing properly over freezing food in fresh food area making some macanical motor wine. Need to replace chute damper and control boards ok to order.; ordrng 1 242270106 and 1 5304508741 and 1 5304510307 and 1 5304518822
George Y.
WASHER GENERAL ELECTRIC GTW725BPN0DG Found washer with extra suds not completing cycle removed suds retested check out ok draining ok complete no dents or dings cause by tech.
George Y.
DISHWASHER GE GDF530PGMOC Found door gasket not seating properly leaks of the left ok to order hinges per Dave order hinges already thanks.; ordrng 1 WD08X22094 (gasket)
Jim S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Replaced freezer fan motor. Unit tested ok
Irvin F.
ELECTRIC RANGE FRIGIDAIRE FGEC3648UBB The range cooktop has a large center burner the burner popped and now is not working. Center burner is failed. ; ordrng 1 316530001 (element) and 1 318191001 (switch kit)
George Y.
REFRIGERATOR FRIGIDAIRE FFHT2033VP Found refrigerator not cooling in fresh food area bad motor evap ok to replaced evap fan and motor evap tested check out ok complete no dents or dings cause by tech.
Tom R.
WASHER GE GTW335ASN0WW "Found Agitator cracked, no damage to Inner or Outer Tub, order and replace Agitator./Agitator - (WH43X26845); ordrng 1 WH43X26845 (agitator asm)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF8 Found unit not rolling in fridge door properly. Ball bearings falling out. Orderjng new left and right slide assem. Rescheduled customer for tuesday 8-4-20; ordrng 1 5304507979 (Slide) and 1 5304507978 (Slide)
Tom R.
RANGE GE JGBS66REK1SS "Upon arrival, unit is disconnected from gas supply. Tech connected gas supply, used a bubble test, no leaks detected. Ran all burners, no leaks produced, replace Gas Valve that was being used during event. Order and replace Gas Valve./Valve - (WB21X20262); ordrng 1 WB21X20262 (valve burner 270)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW1 Found gapping in freezer door gasket. Not sealing. Ordering new freezer door gasket. Rescheduled customer for thursday 7-30-20 ; ordrng 1 242193203 (Gasket)
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHD2250TD1 Installed ICEMAKER tested working to spec
Anthony R.
REFRIGERATOR FRIGIDAIRE FFHT2033VP2 Concern is the freezer section is getting a little bit of frost everywhere found that the sensor in the fresh food section is causing the unit to over freeze inside the freezer section order and that sensor will replace when we come back; ordrng 1 240597203 (sensor)
George Y.
WASH/DRY COMBO GENERAL ELECTRIC GUD27EESMWW Found washer suspension cable not in properly reposition retested check out ok complete no dents or dings cause by tech.
Patrick C.
MICROWAVE OVEN GENERAL ELECTRIC JVM3160RS5SS Door deformed getting steam inside door ; ordrng 1 WB56X30944 (stainless steel door)
Patrick C.
REFRIGERATOR FRIGIDAIRE FFHB2750TP Freezing items. Needs air tower. Tested unit all ops chedked good
Anthony R.
DRYER - ELECTRIC GENERAL ELECTRIC GTD84GCSN1WS Concern is that the unit is not heating found that the safety thermostat ; ordrng 1 WE04X25199 (safety thermostat) and 1 WE04X26138 (dryer thermostat) and 1 WE4M398 (thermistor)
Anthony R.
REFRIGERATOR FRIGIDAIRE FFTR2021TS Concern; found that unit is not cooling due to fan motor not rotating ordering fan motor; ordrng 1 242077702 (motor)
Kenneth M.
RANGE GE PGS930SEL3SS Instakled outer door and converted unit over to propane. Unit is working properly. Customer approves.
Kenneth M.
WASHER GENERAL ELECTRIC GFW850SPN0RS Gound unkg clicking during sping. Apply small amount of pressure upwards in bottom left panel and unit stop. Adjusted left feet down a bit to supply support. Tested unit. Unit is now working properly.
Jim S.
REFRIGERATOR FRIGIDAIRE FFHB2740PSEA Open defrost thermostat in the ice maker compartment. Display is bad; ordrng 1 242058229 (user interface) and 1 243297609 (ICE MAKER) and 1 243297609 (TERMINATOR ) and 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)
Kenneth M.
DISHWASHER FRIGIDAIRE FGIP2468UF0A Installed wash arm and orbital arm. Tested unit unit is now working properly. Customer approves
Jim S.
RANGE GENERAL ELECTRIC JB645DK6WW 240 volts to the element ; ordrng 1 WB30X24111 (range radiant elemen)
Chase F.
DISHWASHER FRIGIDAIRE FGID2466QF7A Put in old notes that I would need spray arm. Contacted dispatch to let them know I am ordering the parts and to put on schedule for Friday or Saturday. ; ordrng 1 5304507158 (SPRAY ARM)
George Y.
WASHER FRIGIDAIRE FFLG3900UW5 Found washer door lock broken need to replace ok to order part.schedule 8/4 ok.; ordrng 1 137353300 (lock)
Chase F.
REFRIGERATOR/TOP GENERAL ELECTRIC GSS25GSHNCSS "Installed new UI. Still not powering up. Called back into GE. Spoke with Rob. Took voltage reading getting erratic readings of dc voltage at board, getting proper dc voltage reading behind toe plate. Short in wiring somewhere between toe plate and dispenser. Per GE to replace freezer door. Ordering door. Will need second man. ; ordrng 1 WR78X22103 (DOOR FREEZER)"
Frank P.
DISHWASHER FRIGIDAIRE LFID2459VF1A don’t have the part - Pressure switch,I will let customer know I will be back tomorrow - appointment same time 9am -11am.
Chase F.
REFRIGERATOR FRIGIDAIRE LGHB2869TF7 120v to icemaker but would not harvest. Installed new icemaker and cycled. All functions now testing out normal. Job complete.
Dane K.
DRYER - GAS GENERAL ELECTRIC GTD72GBPN0DG Upon arrival the unit would only run for a few minutes. Found a loose connection on the cycling thermostat. Secured connection and tested unit. Unit functions normal now
Chase F.
REFIRGERATOR FRIGIDAIRE FFHB2750TD6 Found ice box fan not engaging causing for ice not to freeze and condensation to build up in RC. Temps testing out okay in FC. Installed new fan and gasket kit and tested. Fan not coming on without any problems. All functions testing normal time of repair.
James M.
REFRIGERATOR FRIGIDAIRE FFSS2615TP Mod replaced damper and unit is now working as intended.
Erick S.
REFRIGERATOR BO GENERAL ELECTRIC GFE29HMDES On arrival found unit not cooling in either compartment to correct temperature. Access compressor and a Split valve has been added to compressor line. Seal system has been accessed improperly. System contaminated causing failure. Customer stated previous company worked in the back of refrigerator. Unit will not be repaired. Job complete
Frank P.
DISHWASHER FRIGIDAIRE FFBD2420UBOA Customer stated not heating Performed diagnostics Found heating element defective Installed partTestedPassedJob completed
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT1814VW0 Found unit knocking when fridge door is opened and closed. Found hinge shifting causing noise. Ordrring hinge. Reschdduked custimer for thursday 7-30-20; ordrng 1 5304519775 (Hinge) and 1 5304519757 (Bearing)
Kenneth M.
RANGE GE JB645RK4SS Back 2 elements not working. Front right element working only on high. Front left element inner is eorkkng but not outer. Ordrring 2 switches. And 3 elements. Custiner leaving outta country for a month on Monday. Custiner will call in to reschedule ; ordrng 2 WB30T10145 (Element)s and 1 WB30X24111 (Element) and 1 WB24X25013 (Switch) and 1 WB24T10029 (Switch)
Dane K.
ICEMAKER GE WRX735SDHW Upon arrival the icemaker water valve had leaked and caused the icemaker to become a giant block of ice. Unit needs new water valve a new icemaker; rqstng P&A on 1 W11043013 (valve) and 1 WPW10300024 (icemaker)
Dane K.
REFRIGERATOR FRIGIDAIRE n/a Rival the unit was leaking. Unit was leaking because of a leaky icemaker. Unit needs new icemaker; ordrng 1 241798233 (ICEMAKER )
Jim S.
MICROWAVE OVEN GENERAL ELECTRIC JVM7195DK3BB Mag fires but no heat. Burnt contacts on the switches; ordrng 2 WB24X10038 (switch micro)s and 1 WB27X11079 (magnetron) and 1 WB27X1160 (diode hv)
Jim S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Dead fan motor; ordrng 1 809069201 (motor)
George Y.
REFRIGERATOR FRIGIDAIRE FFSS2615TS3 Found refrigerator constantly running freezing ok to replace control and damper ok to order parts.; ordrng 1 242303001 (damper assy) and 1 A01078804 (control)
Cruz B.
WASHER GE GFW490RSKWW Cx reschedule for Wednesday- morning appointment 1 hr for repair. ; schdld next appmnt for 7/22 WED !
Tom R.
DISHWASHER GE GDT665SSN0SS "Customer provided part that was damaged, GE was providing incorrect part, order and replace Carrier and Wheel X 2./Carrier RH - (WD12X10446)Roller - (WD12X10435) X 2; ordrng 2 WD12X10435 (lower roller)s and 1 WD12X10446 (carrier roller rh)"
TIm J.
REFRIGERATOR FRIGIDARE FFFU20F2VW "Inspected unit and found frost on the upper RH portion of the door and liner. The seal looks good. The door is hard to open which tells me the door is sealing well. Noted the gasket rubs against the cabinet when closed by the URH hinge. Adjusted hinge and lubricated the gasket. Filled liner \cabinet seam with silicone. Noted while doing this the light was not coming on. The door alarm started. Called TID (83784554) found the reed switch closes when I put my magnet on it but it did not close the switch when the door was closed. Removed and reversed magnet . Closed door, opened it and the light came on . The reed switch closed, reset the door ajar alarm and allowed the light to come on when I opened the door. Customer is going to monitor the unit and report if the issue reoccurs."
James M.
REFRIGERATOR FRIGIDAIRE LFFH20F3QWG "Defrost heater, cold control, timer, controller installed on last visit. Unit still not cooling. Fan running, compressor running and hot. No frost pattern visible. Techline called. Tested timer for 120 volts found 23 volts. Tested cold control and found 120. Cold control bad not allowing voltage to timer. Ordering new cold control. Per techline instructions John. ; ordrng 1 216967201 (cover) and 1 5304513033 (COLD CONTROL)"
Patrick C.
DISHWASHER FRIGIDAIRE FGIP2468UF Leaking from the bottom corner. Dusty under dishwasher so no leak from motor. Needs new seals ; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)
Anthony R.
DRYER GE GTD65EBSJ2WS Found that the wire harness that I ordered was incorrect looking for a wire on harness that connects to the display in the main control; ordrng 1 WE15X23863 (harness asm)
Jonathan C.
REFRIGERATOR THERMADOR KBUIT4850A02 Found unit installed found front panel not all the way off removed found harness completely burnt looks like it started from start switch this is a safety issues unable to do proper diagnostics for liability issues unable to quote properly
Jonathan C.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Found seal on dispenser leaking air need module ; ordrng 1 242270101 (module)
Tom R.
MICROWAVE OVEN GENERAL ELECTRIC JVM3160DF5WW "Ran unit, no heating, loud noise present during operation. Order and replace Magnetron, order Capacitor, Transformer, and Diode to have on hand./Magnetron - (WB27X11211)Capacitor - (WB27X11214)Transformer - (WB20X10067)Diode - (WB27X10849)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, INFORMED CUSTOMER TO CONTACT RETAILER ABOUT POSSIBLE REPLACEMENT; ordrng 1 WB20X10067 (h.v.transformer) and 1 WB27X10849 (hvdiode) and 1 WB27X11211 (magnetron) and 1 WB27X11214 (h.v.capacitor)"
Kenneth M.
RANGE FRIGIDAIRE FGGH3047VFA Excessive gas smell from bake only. Ordeting new burner bar. Unit is pushing out alot of air. Not burning the gas properly. Rescheduled custimer for friday 7-31-20; ordrng 1 5304494426 (Burner bar)
Tom R.
DRYER FRIGIDARE FASG7074LW0 "Upon arrival, customer states that they would prefer to replace, units are older, does not require repair at this time. Parts will be returned, unsure of preorder price of 50, tech requesting refund if possible. No entry to home, job closed."
Dane K.
REFRIGERATOR FRIGIDAIRE n/a Rival the unit was leaking. Unit was leaking because of a leaky icemaker. Unit needs new icemaker; ordrng 1 241798233 (ICEMAKER )
Patrick C.
DRYER - GAS GENERAL ELECTRIC HTDX100GM8WW Switched to natural gas. Unable to test. Customer to get fitting and hook up dryer. Quoted 245
Tom R.
REFRIGERATOR HAIER HA10TG21SS "Found Drain Tube clogged in FC, cleared Drain Tube, check okay. Gasket allowing warm air into Evap Area and Control Tower in RC, order and replace FC Evap Cover and RC Control Insulation./Evap Cover - (WR14X29253)Control Insulation - (WR14X29247)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 WR14X29247 (cold control housing) and 1 WR14X29253 (evaporator cover)"
Anthony R.
REFRIGERATOR FRIGIDAIRE FRS6LR5EM3 Replace part unit is up to specs
Enrique R.
REFRIGERATOR FRIGIDAIRE FFSS2615TS4 Installed new adjustable hinge kit . All functions tested normal at time of service .
Dane K.
WASHER FRIGIDAIRE WTW7500GW Upon arrival the unit was giving an LF fault code and would not fill with water. Unit needs new valve assembly; ordrng 1 W11038222 ( VALVE )
James M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF Fou d unit freezing door in fresh food compartment. Baffle stuck open. Ordering new air tower. Will return when parts arrive. ; ordrng 1 5304510255 (AIR TOWER)
George Y.
WASHER GENERAL ELECTRIC GTW460ASJ6WW Found washer agitator not functioninng need to replace ok to order part.; ordrng 1 WH43X24357
Dane K.
REFRIGERATOR BO GENERAL ELECTRIC GNE27JSMAFSS Upon arrival the unit was not making ice and not dispensing water. Went to check voltage at water valve and found the orange wire backed out of the connector. Secured connection and tested unit. Unit functions normal now
George Y.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 4647 10st Found refrigerator not cooling in fresh food area need to replace motor fan defrost timer ok to order parts.; ordrng 1 241705102 (timer-defrost) and 1 242077705
TIm J.
REFRIGERATOR FRIGIDAIRE FFHS2611LW Removed gas and compressor. Compressor configuration was different which made the job much more time consuming to route the sealed system lines to the new configuration. Vacuumed system installed compressor and UV drier. Installed 5.5 oz of R134a. Pressures look good.
Kenneth M.
WASHER GENERAL ELECTRIC GTW335ASN1WW Ordering gearcase. ; ordrng 1 WH38X27335 (Gearcase)
Dane K.
DRYER - GAS GENERAL ELECTRIC GTX22GASKWW Removed and replaced inlet thermostat and tested unit. Unit functions normal now
James M.
REFRIGERATOR FRIGIDAIRE LFTR2021TF Talked components and tested unit. Nit now working as intended.
Patrick C.
WASHER GE WCVH4800K2WW Sitting water not draining. No blockage. Needs new pump ; ordrng 1 WH23X10036 (washing machine drai)
Kenneth M.
DISHWASHER GENERAL ELECTRIC GSD3300K55WW Installed sump and wash arm. Tested unit. Unit is now working properly.
Tom R.
RANGE - GAS GENERAL ELECTRIC JGB720SEJ5SS "Upon arrival, customer states that burning smell has dissipated, informed tech that unit did not receive a “Preburn” when installed, informed customer that units need to be “burned” of protective coating when installed, customer was not informed of this. Customer instruct. Electrodes do not stop clicking, order and replace Spark Module and Valve Switch Harness./Spark Module - (WB13X24741)Switch Harness - (WB18X31213); ordrng 1 WB13X24741 (ignition module) and 1 WB18X31213 (harness switches)"
Dane K.
REFRIGERATOR GE KUCS03FTSS3 Installed new gears and tested it and New Year’s broke right away on first test up. There’s something breaking these gears. Customer try to fix this unit themselves and messed it up way worse. I am not working on this unit anymore job complete
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWB Found unit hot to touch on side of unit. Making noise and leaking water. Found ckndenser fan blade hiting cindenser and causing it to stop. Not properly moving air. Popped cindenser into bracket and moved fan away from condenser. Twated. Jnit is working properly.
Chase F.
REFRIGERATOR FRIGIDAIRE FFTR1835VB0 Major popping noise when opening and closing refrigerator door. Ordering new bearing and closer.; ordrng 1 5304522193 (BEARING) and 1 5304522237 (CLOSER)
Patrick C.
REFRIGERATOR/TOP GENERAL ELECTRIC GSS25GMHES 04200610 case number. Drier snapped at cabinet. Not repairable. Gave customer the customer service number and case number. Ge techline hung up on me
Chase F.
RANGE HOOD FRIGIDAIRE FHWC3660LSA Diagnosed a Frigidaire range hood. Light is the only function that is working. Called into Frigidaire tech support. Spoke with Frank. Told to replace motor assembly due to an open internal fuse. TID unable to walk me through how to uninstall and install new motor. Per Frigidaire to send out senior/master tech for technical assistance with this repair. SR#83787358; ordrng 1 5304482255 (MOTOR ASSEMBLY)
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT2021TP1 Found refer leaking air sealed cabnet per tech tested no air leaks working as designed
Kenneth M.
REFIRGERATOR FRIGIDAIRE FGHS2655PF5A Found unit freezing in fridge. Damper not opening and closing properly. Ordering new damper door. Rescheduled customer for thursday 7-30-20; ordrng 1 241853801 (Damper)
Kenneth M.
DISHWASHER FRIGIDAIRE LFID2459VF1A Was only able to verify 1 outta 2 parts I needed unable to make repair. Rescheduled custkmer for thursday 7-30-20; schdld next appmnt for 7/30 THU !
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Installed crisper and frame. Tested unit. Unit is now eorking properly. Custimer approrves function at this time.
Dane K.
MICOWAVE GE JVM3162RJ3SS Cx was making beans on the cook top under the unit and the area was too hot to work in.
Jim S.
REFRIGERATOR/TOP GENERAL ELECTRIC GFE26JSMKFSS Rerouted water lines as per the rework
Jim S.
REFIRGERATOR SUBZERO 550 The water valve was defective. Replaced water valve. Cycled unit. Unit tested OK
Jim S.
WASHER GENERAL ELECTRIC GFW850SSN0WW Leveled and locked the legs to the washer. Ran a rince and spin with three towels for an ‘out of balance load’ . Spun the unit and it is now balanced
George Y.
HOOD GENERAL ELECTRIC JVX5360DJ1WW Found hood socket out of place reposition retested check out ok testing ok.
Frank P.
RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS Customer stated inner glass shattered while cooking pizza Performed diagnostics Found and taken pictures of shattered glass from inner window glassWill order part from Ge; ordrng 1 WB56X22160 (range oven inner doo)
Frank P.
DRYER FRIGIDAIRE FFRG4120SW2 Customer stated not spinning Performed diagnostics No error codes It does spin it makes loud thumping noiseWill order dryer repair kit.
Jim S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A No frost pattern; ordrng 1 241650211 (compressor & gromm) and 1 5303918284 (evaporator)
Anthony R.
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD Could not get union out need second man for help preferably somebody that knows on how to use or work on these type of units.
Tom R.
REFRIGERATOR GENERAL ELECTRIC GWE19JSLKFSS "Customer states that unit is rusting on both RC Doors, visual inspection confirms. Tech has no signal at location, will attempt to call Techline when Signal is available."
Patrick C.
REFRIGERATOR/TOP GENERAL ELECTRIC GTS17DTNDRWW Order fan before going out ; ordrng 1 WR60X31522 (FAN)
Kenneth M.
DISHWASHER FRIGIDAIRE FGIP2468UF0A Cracked washarm causing unit to leak out the door. Ordrring new lower wash arm. Resvheduked customer for tueaday 7-28-20; ordrng 1 5304517981 (Washarm) and 1 5304517982 (Orbital arm)
Patrick C.
DRYER - ELECTRIC GENERAL ELECTRIC GFD55GSSN0WW Installed motor. New motor defective ; ordrng 1 WE03X29703 (MOTOR)
Frank P.
REFRIGERATOR GE GTS18GTNRWW Customer stated fitting is leaking waterPerformed diagnostics Found fitting loose Tighten fitting no leaksJob completed
Jonathan C.
REFRIGERATOR FRIGIDAIRE LFSS2612TF3 "Unit has five adults pulling ice all day has five to six batches in bucket at time of service the Manuel states A side mounted ice maker will produce 4 to 4.5 pounds of ice every 24 hours, depending on usage conditions. Ice is produced at a rate of 8 cubes every 75 to 90 minutes cycled ICEMAKER found loose wires on ICEMAKER making heater not come on reinstalled tested working to spec informed customer that ICEMAKER will not keep up with 5 adults pulling from it"
Dane K.
REFRIGERATOR GE ZISB420DMA Customer only wanted Jim .
Frank P.
REFRIGERATOR FRIGIDAIRE LGUS2642LF0 Customer stated leaking in back of freezer Last tech confirms drain tube is clogged Performed diagnostics Found drain tube is clogged Installed partCustomer asked how long will it take too start cooling Last tech told to defrost before tech install partI instructed customer 24 hours
George Y.
WASHER ELECTROLUX EFLS627UTT0 Found washer leaking out of dispenser drawer ok to replace dispenser housing ok to order part.; ordrng 1 5304514782 and 1 5304514792
Tom R.
DISHWASHER GENERAL ELECTRIC MODEL "Customer not at location, contacted customer, contact was located in Texas. No way to contact customer, need correct customer data in order to attempt to repair. Dispatch to confirm, tech leaving Ticket open for investigation."
George Y.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Found refrigerator motor fan not functioning and gasket torn fresh food area ok to order parts.; ordrng 1 242077705 and 1 242193213 (gasket-door ref. 2)
Kenneth M.
REFRIGERATOR GENERAL ELECTRIC GFE28GSKMSS Indtalled control fasteners. Crisper drawer and coil. Tested unit. Unit is now working properly.
Jonathan C.
REFRIGERATOR FRIGIDAIRE LFFH20F3QW Called tech found grinding noise from compressor tech said to change it; ordrng 1 297309000 (motor) and 1 297396820 (dryer-filter) and 1 297438456 (COMPRESSOR )
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW1 Installed gasket and fan blade. Tested unit. Unit is now working propetly. Customer approves
Dane K.
COOK TOP GE PGP986SETISS Removed and placed gas valve and tested unit. Unit functions normal now
Patrick C.
REFIRGERATOR FRIGIDAIRE FGHS2631PF "Still making a noise. Need customer to record noise. Still leaking too, hoses good. Needs new water valve. Panel missing some led ; 1 242058232 (user interface) and 1 242252702 (valve), states that autho needed"
George Y.
REFRIGERATOR GE DFE28JSKLSS Found refrigerator ice maker intermently not functioning lights not functioning need to replace controls ok to order .; ordrng 1 WR55X29507 (refrigerator door bo) and 1 WR55X30487 and 1 WR55X30806
George Y.
REFRIGERATOR FRIGIDAIRE FFTR1821TB8 Found refrigerator freezer door gasket not sealing properly reposition gasket retested check out ok complete no dents or dings cause by tech.
Tom R.
REFRIGERATOR FRIGIDAIRE FFFU13F2VW "Unit running, Compressor running non stop. Visual inspection shows one length of Evap Coil frosting, blockage in Evap. Order and replace Evap Coil, order Drier and Compressor for sealed system tech to have on hand./Compressor - (5304521562)Evap Coil - (5304521536)Drier - (5304521529)/NOTE - PARTS OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY WITH A SEALED SYSTEM TECH; ordrng 1 5304521529 (FILTER) and 1 5304521536 (EVAPORATOR) and 1 5304521562 (COMPRESSOR)"
Enrique R.
WASHER GE GTW335ASN0WW "Installed lid lock . All functions tested normal , no leaks ."
TIm J.
DISHWASHER FRIGIDAIRE FFID2458US Found a piece of the floor was removed to install the dishwasher. This makes it very difficult to remove without possibly damaging the vinyl flooring. Started the dishwasher to see were it would leak. The dishwasher did not start and now is stuck and does not accept input. The person here does not know were the breakers are to shut this off and was told that there is a plug behind the unit. The Electrolux website does not have any info for this DW. Someone showed up and was able to cycle the breakers. Found the water was shut off. Turned on water and ran a test cycle. The unit filled and washed without leaking. Instructed customer to use the unit and if it leaks to take note of where and if there was foam present in the unit and how the dishes were loaded.
Enrique R.
DISHWASHER FRIGIDAIRE FGID2466QF7A "Customer concerns , dishwasher control flashing error and stopped working . Installed switch assembly , ran test . All functions tested normal at time of service ."
James M.
DISHWASHER ELECTROLUX FGID2466QF7A "Inspected unit. Found hinges non damaged, bend in hinge I’d factory designed. Ran cycle, no leaks from door. Inspected seal on bottom of door and found debri stuck under seal. Removed and flattened seal. Tested unit and found no leaks."
Dane K.
FREEZER GE FUF17DABRWH Upon arrival the unit was not cooling. The unit had a leak in a sealed system. Customer did not want to repair sealed system due to age and machine.
Dane K.
FREEZER FRIGIDAIRE FFFH21F4QW0 On arrival unit was not cooling. Found the unit with a bad compressor and a leak in the seal system. Customer declined estimate
Tom R.
WASHER GENERAL ELECTRIC GTWN5650F2WS "Ran diagnostic tests, all components functional. Visual inspection of under carriage shows wear marks on bottom of Drive Pulley and Floor of unit. Filled unit with water, Drive Pulley becomes very close to Floor with just water, order and replace Front and Rear Suspension Rods.; ordrng 2 WH16X10158 (washer front rod/spr)s and 2 WH16X10159 (washer rear rod/spri)s"