"Removed and rpepqlced faulty compressor. Pulled vaccum, recharged system, inspected for leaks and found none. Unit is now cooling. Job com"

"Upon arrival, found lights out in unit replaced LED module in freezer compartment."

Freezer door not sealing due to blockage. Removed blockage and door is sealing as intended.

Install the new Ui and cover for the ice maker. Check the ui and now unit is working properly. Job complete

Unit has no heat. Replaced thermal cutoff and unit is now working as intended.

Found broken strike replaced strike washer is now running per design job complete

Fixed- installed new part (ice maker) ice maker test pass- allow 12-24 hrs for ice production- customer ok repair

Replaced cam. Leveled fridge. Unit operating as designed. Job complete.

"Clogged softener dispenser not allowing unit to dispense, cleared dispenser all tested good"

"Customer feels air leaks when hood fan running, Found ducts not taped when unit installed, taped duct work to unit. Tested hood functions, unit operating as designed"

Replaced IM Unit working properly as needed

Upon arrival found unit with lights on the freezer compartment no work properly. According with Technical Service Pointer #: W11606409 Rev G. This unit will need new LED lights. Special Project #: S84638 Parts (4 Kits of W11632139 only) & Labor within first 5 years of life. Install the new LED lights on the unit. Retest the unit and now unit is working properly. Job complete.; used 4 W11632139 (LEDs) from stock

"Upon arrival found unit with error code F9E1, this about the drain pump. Check the unit and unit is no draining the water by the end of the cycle. Check the drain pump and is bad. Replace the pump assembly. Retest the unit and now unit is working properly. Job complete"

Found hole in door to mount handle not drilled. Put a small pilot hole and door and mounted handle. Tested unit. Unit is working properly.

Support was broken. Installed support and tested. Unit is working properly.

Installers installed win a dog grooming shop that had only a floor drain no stand pipe to accommodate a proper drain.Water leaves machine as it fills with water. A properly installed standpipe needs to be used to properly drain product.

Unit not draining properly found the drain pump wire connector not pushed in all the way. Inserted all the way. Tested after repair all ok.

"F2e1 stuck key pad. F8e0 cooling fan speed to low. Installed new cooling fan and tested, unit working as designed."

Cycled unit and found harness cover came off. Reinstalled and secured harness cover. Job completed

Manually reset unit UI board. Unit board is now responding to touch. Instructed customers on how to reset ever running into issue again. Job complete.

"Tested unit and found defective drain pump. Fixed drain pump. Tested unit and is working properly, customer education on use and care of unit."

Replaced harness and lid lock. Washer working properly.

Pulled unit down and replaced magnetron and transformer. All tests good.

Installed water valve and ui board product tested ok complete

"Fixed- installed all new parts (belt, suspension) calibration test pass- auto test pass- no leaks- no errors- customer ok repair"

Replaced all LED modules with 3 point LED modules per service pointer # W11606409. All LEDs are working properly at this time. Unit is cooling properly at this time.

Freezer door changed out. Remove existing freezer door. Installed new freezer door. Adjusted door. Unit operating as designed.

"Unit has water in it. F9e1(long drain), f5e2(door lock error), f8e3(overflow condition), and f3e1(water level system error) error codes present. Drain pump was clogged with bra pad and other material. Removed obstruction. Tested unit. Unit operating as designed. Job complete."

Installed new components and unit now working as intended.

Replaced drain pump and lid switch.washer working properly.

Installed bellows and both inner and outer boot clamps product tested ok complete

"Customer concerns: washer not agitating. F7e6- motor fault and motor unable to reach target rpm faults. Replaced drive belt, performed calibration. Washer operating as designed.; used 1 W11611297 ( Belt) from stock"

Found icemaker bad replaced tested working properly

Ran cycle and unit squeaked loudly. Replaced the drive assembly and ran cycle. Unit passed all tests and noise is no longer present.

"F7/E5-SHIFTER The unit has a failed gearcase, the washer will not operate. The shifter is stuck to the gearcase. Removed power installed replacement gearcase, actuator, belt, hub. Assembled the unit ran and passed calibration cycle. All ops normal. DONE. ; used 1 W10528947 (Hub) from stock"

Installed new control board and tested unit working as designed

Replaced latch and console. Tested unit. Unit operating as designed. Job complete.

Found a bad freezers module. Had it Replaced; used 1 W11690163 (Module) from stock

Found unit not draining clothes. Unit is not unlocking. Removed drain pump and tested unit. Unit is working properly. Customer approved function at this time.

Replaced lower harness and stator and rotor. Also changed line filter. Unit is now working per design. Job complete

Found drian pump open replaced tested working properly

"Returned, replaced defective parts..designed operation was restored with no lks 1 W11038689 (Valve, water inlet)"

"Install the new drain pump on the unit, and found a pice of plastic on the drain hole causing the failure. Retest the unit and now unit is working properly. Job complete"

Upon arrival arrival found unit in Celsius temp reading. All functions tested okay. Put unit temp in Fahrenheit. Call complete

Replaced bellow and cleaned filter. Washer working properly.

Found gap between gaskets on bottom of fresh food doors adjusted gaskets doors are sealing properly Job complete

Upon arrival replaced some wash motor assembly. Unit is working as intended job completed

Install the new manifold assembly on the unit. Retest the unit and now unit is working properly. Job complete.

Installed part tested check out ok complete no dents or dings cause by tech.

Secured handle. Unit operating as designed. Job complete.

Found pulley making sound. Removed and replaced pulley and tested unit. Unit functions normal now.

Installed new ice guide and retested unit now working as designed job

Left front burner was not igniting. Spark would sound and work but spark connection was broken. Replaced orfice and unit is now working as designed job complete.

"Because of an error code F1 E2, a new clock board has been installed."

Replaced drain tube Unit working properly as required

Unit not going into defrost. Defrosted unit. Removed and replaced control and thermistor and turned defrost heater on. Unit functions normal now

Found failed door switch stuck in the closed position replaced switch all tested good

"Checked temps, found 0 & 38 degrees, unit producing ice now, unit operating as designed."

Found the high temp alarm on. Found temp at 38 degrees in fresh food. Reset alarm. Display went to 37. Unit functions normal now.

Found after replacing the suspension kit the suspension test now passed but the belt is making a squealing noise. After replacing the belt the unit no longer makes the squealing noise. All other functions are working properly Job completed. ; used 1 W11239857 (Belt) from stock

Door was not opening right. Found foot pedal loose. Secured foot pedal and tested unit. Unit functions normal now.

Replaced evaporator motor and harness. Refrigerator operation checked normal at time of service. Customer will allow 24 hrs to confirm refrigerator works.

"Because of a heavy leaking at the doors bottom, a new bellow gasket has been replaced."

Unit not cooling in both compartments. I found locked up compressor causing no cool. Removed and replaced compressor. Vacuumed system down and charged with r600. All tests good.

Installed new lid retested unit now working as designed job completed

"Removed and replaced compressor. Pulled vacuum, recharged system, inspected for leaks and found none. Unit is now cooling job com"

Installed part tested check out ok complete no dents or dings cause by tech.

"Middle spray arm asm came apart, replaced it with a new one, operations ok now at this time"

"Installed difuser, tested, unit functions as designed."

"Used water tube, cleared drain, tested, unit functions as designed."

Installed brackets.

Light switch arrived broken for client. Not cosmetic issue. Functional problem. Removed and replaced switch now working as designed

Cleared plugged defrost drain. Heater and thermal fuse ohm out ok. Drain is flowing properly at this time. Unit is cooling properly at this time. Instructed customer to allow 24 hours before loading food. Complete.

Heating element was removed and replaced. Dryer is working as intended. Job completed

Installed drain hose. All functions tested okay no leaks found after parts installed. Unit working as designed. Call complete

Air channel going to fresh food section was iced up not allowing air in removed ice air is flowing properly Job complete

Installed part tested check out ok complete no dents or dings cause by tech.

Installed start relay and tested unit working as designed

Found broken door switch replaced switch tested unit dryer is tumbling and heating properly Job complete

"Unit was not draining, had error code F9E1, F8E6. Checked drain pump and noticed cable had came off. Reinstalled connection and unit began to drain. Cleared out error codes, calibrated unit, and ran diagnostics. Unit is now working as designed, job complete"

"Checked the unit , dampener is noisy , replaced the dampener asm , tested ops ok now at this time"

Replaced parts and ran cycle. Unit passed all tests and is operating as designed.

Replaced thermal cutoff and thermal fuse.dryer working properly.

Cycle unit and found unit working as designed informed customer of finding. Job completed

Icemaker bail arm was making contact with tray and causing it to stop the harvest. Replaced with preID icemaker. Unit now working as designed.

Ice maker was removed and replaced. Unit is working as intended. Job completed.

Thermostat was removed and replaced. Unit is working as intended.

Removed and replaced pump n motor n sensor. Tested now working as designed.

"Checked the unit the slider was separating, replaced the slider , customer has coins in basket, tested ok now at this time"

Installed new UI and retested unit now working as designed job completed

Replaced cracked blower wheel and motor mount. Tested after repair all ok. No more loud noise.

Fixed- found ice maker to be slowing down on ice production- temperature @ 2°- installed new (ice maker) ice maker harvest and water filled mold- allow 12-24 hrs for ice production- customer ok repair

Swapped out unit control board. Unit is no longer shutting off prematurely. Job complete.

"Installed belt, rollers and idler, tested unit functions as designed."

"JB out 11/10/23.Customer states unit shakes and vibrates badly every cycle, during wash (tumble) portion and especially in the spin portion of the cycle. Verified unit has been installed on the CORRECT pedestal intended for this model Washer/Dryer combo.Also verified Unit is level and the shipping bolts have been removed. However, the installer neglected to remove the (2) Brackets on the rear of the washer as outlined in the provided Installation Instructions.Ran diagnostics, specifically test #11 (Spin) without clothes in the wash tub and verified proper spin operation. No shaking even at highest spin speed.Spoke with Corey at GE TAG WHO CONFIRMED THE TWO BRACKETS ON THE REAR OF THE MACHINE SHOUD BE REMOVED AND THE (4) washing machine feet SHOULD BE INSTALLED TO INCREASE STABILITY. INSTALLER DID NOT INSTALL THESE FEET AND ARE NOT HERE. REFER CUSTOMER TO INSTALLER TO RETURN AND CORRECT INSTALLATION.PER GE, THE 4 Bolts and Spacers MUST BE REINSTALLED BEFORE TILTING OR TIPPING WASHER OR SUSPENSION SPRINGS WILL BECOME DISLODGED. Installer must return to correct the installation. The four missing washing machine feet must be installed between the washer, and the pedestal tightened between the washer and pedestal and the lock that must be tightened as well for each of the 4 feet. Installation corrections are not covered under the General Electric, manufactures warranty, and the responsibility for correctly Escalation falls upon the installer. No charge to the customer. No Parts used. Job complete."

Fixed- installed new parts ( 2 cntrl elrc) all lights are now working per design- customer ok repair

Install the new glass on the unit. Job complete.; used 1 WPW10188327 ( Glass) from stock

Replaced burner cap and flame spreader.cooktop working properly.

Nut spanned and gear case were removed and replaced. Unit is working as intended. Job completed.

Installed new mullon. Also tighten all handles. Job complete.