Fixed- special Project repair- heater replacement- installed new heater- auto test pass- no errors- cx ok repair.

Removed and replaced housing. Tested unit. All ops checked good

"Removed and replaced gaskets, unit now checks ok."

Replaced defective main board under part warranty

"Dryer door doesnt lock. Cx did not need service on dryer, they need service for washer. Units are stacked. Cx needs to get dispatch for washer. Bill out trip for dryer."

"Ran diagnostics. Had f27 error code again. Over sudsing. Replaced pressure sensor ( 2nd time.) Cleared error code, vend price. Fills,washes, drains, rinses, dispenses, and spins properly at this time. Instructed customer to use less detergent ( #1 or A level on detergent cap. Complete.; used 1 WPW10448876 (Pressure sensor) from stock"

"Found that the defrost bimetel failed, showed 0 ohms, defrosted the evaporator and replaced the harness with the defrost bimetal. Unit is functioning as designed.

Found the freezer door gasket not sealing well causing frost. I heat treated the gasket and now the door seals properly. All other functions tested properly and job completed.

Customer stated that the unit is not draining. Found air gap is plugged up. Cleared and tested all works good at this time.

Removed and replaced control board and lid. Lock assembly. Tested operation. All OK.

Attached Kitchen-aid badge sticker on fridge door.

Installed all the parts. Ran spin cycle to reset the control board. Initiated normal wash cycle. Operation tested as designed. No leaks detected at time of service.

"Replace control board, user interface, and thermistor. Unit tested OK."

Installed part tested check out ok complete no dents or dings cause by tech.

Found cut off bad replaced tested working properly

Replaced defective left hinge and return arm.Tested ok

This customer keeps rescheduling every time. This is a long drive for me. Give customer to somebody else next time. She had rescheduled 3 times on me

"Replaced split power cord. Found wire off hi- limit thermostat ( terminal backed out of connector ). Reinserted terminal into connector. Tumbling and heating properly at this time. Unit is exposed to rain, not vented properly. Instructed customer to call landlord to enclose unit( water damage not covered by warranty ). Complete."

Found control board and user interface infested with cockroaches called tech line7735263795

Upon arrival installed new parts and retested. Unit is now operating as designed. Job complete

Bad user interface and motor is leaking water

"Checked operations ice maker cube was jammed in the twist tray, cleared ran a tested cycle the unit ran and filled up correct operating ok now at this time"

"Fixed- installed new parts (heater, cntrl elec) unit has begun cooling, allow 12-24 hrs for temp to stabilize- cx ok repair"

Tested unit found strike not working properly replaced tested working to spec; used 1 WPW10240513 (Strike) from stock

"Replaced defective control board, tested unit and is working properly"

"Fixed- installed new parts (cover, cam) calibration test pass -auto test pass- no errors- no leaks- cx ok repair."

Found adjuster on top rack broken replaced retested check out ok complete no dents or dings cause by tech.

Removed a lint restriction from the blower housing. Tested after repair all ok.

Found fill tube frozen up not allowing pump to bring in any water. Defrosted fill tube. All functions now working as designed.

"Cycled unit and found Fan blade came off. Also Customer states noise is intermittent. Tightened and secured compressor and push all Seal system, lines away from cabinet. Installed new fan, blade and re-tested unit all test pass. Job completed."

Installed reservoir. Valve and zip ties to secure reservoir. Tested unit. Unit is working properly. Customer approves function at this time.

Replaced ice maker. Unit tested ok

Cycled unit and found bad lid lock Causing you to feel at times. Installed new latch and re-tested unit all test pass. The job completed.

Found unit not working due to draining issues. Found unit with a kinked drain hose. Removed unit. Unlinked drain hose. And tested unit. Unit is working properly. Customer approves function at this time.

Replaced parts and tested unit job complete

Replaced plugged drain extension ( P-trap ). Instructed customer to defrost unit for 24 hours with FC door open and unit turned off. Complete.

"Ref number 86067025 , email pictures to na.technicalhelp@electrolux.com install issue,unit sitting on chip board, install instructions state 2 gap and on wood that can handle 194 degrees of heat"

"Found an fa e2 error, per techline that error appears on all these models there is no issue. Tested in diagnostics verified the heater is working properly. Relayed techline instructions to run the hot water from faucet to allow water that enters to be as hot as possible. Instructed customer on the importance of using rinse aid. Instructed customer on how to use the different cycles and option on the control panel."

Pull oven out and replaced upper Thermostat. Oven ok. . used 1 W11034459 (T-Stat) from stock

Unit was getting off balance. Reinstalled suspension rods back to correct placement and re-calibrated main control. All functions now working as designed.

Upon arrival found unit with error code F7E6 about the motor faulty. Erase the unit. Retest the unit on diagnostic test mode and unit is agitated with the whole drum. Unit has a bad gear case and splutch. This unit will need this parts. Customer dont want to continue with the repair at this time. Job complete

After replacing all parts ordered the diagnostic cycle tested properly and recirculating pump in now functional. No error codes stored. Job completed.

Unit was badly off level causing tub to bang into sides of cabinet. Leveled unit and tested unit is spinning without going off balance. All functions are working properly. Job complete

"JB out 1/19/23. Customer states dryer takes four or five times repeated cycles to get clothing dry. Upon arrival, inspected installation of dryer and found installer has used thin foil, ducting material. Refer customer to page 17 of supplied installation guide, stating use of white plastic or thin foil, ducting material poses a potential fire, hazard and risk for loss of life. It is the homeowners responsibility to correct this installation deficiency for safety sake . Installation corrections are not covered by the manufactures warranty. Tested dryer verified dryer produces proper high heat levels. Inspected exhaust ducting outside of house. Found exhaust vent hood approximately 1/2 inch off of ground providing a 95 to 98% restricted exhaust path. Instructed customer to remove existing vent hood witch points to the ground and replace with a louvered type vent hood, witch exhaust straight out, and will not be restricted if the doctors near the ground. Refer customer to supplied owners use and care guide page 17, 18 and for examples of correct exhaust vent hood. Advise customer of one time courtesy no charge on a no defect. Found a service call visit. Customer will replace existing restricted exhaust vent hood and clean ducting inside wall for restrictions. No charge the customer. Job complete."

Inspected unit and found frozen ball of ice in ice bin. Cleared and verified proper operation. Unit is making ice and discharging per design. Job complete

Installed parts tested check out ok complete no dents or dings cause by tech.

Washer not filling cold water. Installed new valve. Operation tested as designed. No leaks.

Customer was complaining unit does not working on all settings and that the unit vents into his house a little. Unit buttons are not working. Some do. Removed filter grates. Checked connection. Found loose wires. Connected properly and now working as designedAll ops now working as designed. Cx needs to contact installers of venting to fix it from venting into his house Tech is only responsible for unit operation not the install. All ops normal. Job complete.

Ran dishwasher three diagnostics testing out ok complete no dents or dings cause by tech.

Replaced heater.dw now drying as intended.

Customer stated that the dryer vent is stuck in the housing. Removed housing and removed filter. Fixed and tested all works good at this time.

Noise was coming from the wire harness slapping against the rear wall of the cabinet. Used zip ties to secure the wire harness to the strut assembly.

#1466. Door wasnt installed correctly. When unit was delivered. French doors need to be leveled. The freezer door was out of alignment and door is now sealing. Now the seal was tucked under and not sealing on the top. Worked out seal and unit is now working correctly. Job completed.

"Ran diagnostics, all units ops check fine. Placed a thermo couple at the dryer vent outlet, allowed the unit to cycle a few times, the unit would cycle at 170F - 115F, which is considered normal. Advised the customer to use the Timed dry setting on the unit for best results on smaller loads."

"Replaced the harness , main board , slider and clutch , Customer has the unit in the garage, not close to any electrical to test unit , ops will be correct"

Customer stated that the unit is not washing or drying the dishes. Ran diagnostic cycle and found heater circuit off. Reset through diagnostics. Tested all works good at this time.

Control panel was frozen and not letting customer select bake. I reset main control and updated software through app. Tested again. All tests good.

Timer shaft broken. Replaced timer and collected. Unit working per design. Job complete

Sister was there. Didnt know about service charge. She called her sister. She said it is in warranty. I explained only the motor and basket( side walls only ) have a limited part warranty. She declined to pay the trip charge.

"The customer reports the unit stopped making ice. Checked the ice container, it was almost full. Pointed it out to the customer, they were surprised. They report the replaced the water filter recently. Possible frozen fill tube. While at the home, the icemaker went through harvest automatically, it went through the cycle and filled as designed."

"Cycled unit and found bad connection a shifter, causing unit to fall off balance. Tobin suspension feels normal. Secured shifter connection, and re-tested unit. Ill test pass. Job completed."

Checked out the unit and found only getting 120 volts. Needs electrician

"Replaced belt, motor cover, and suspension rods. Ran factory cycle and washer displayed no error codes and completed every function as intended. Washer working properly.Informed cx to make sure to always wash a balanced load and to do bulky items together to ensure that the issue doesnt reoccur. Updated model number engineering code WTW5057LW0"

The new cover installed. Left fridge dispensing water

After replacing the main control the indicator light is now on. I ran a diagnostic cycle and all functions tested properly. Job completed.

Fastened the drain hose to the water inlet hose. Unit is functioning as designed

After replacing both parts the unit is now functioning properly. All functions tested ok. No more error codes stored. Job completed.

Replace list parts tested after repair all ok.

Replaced users interface panel. Washer ok.

30 day recall. Tested unit and saw leak at front corner during rinse. I found sock in tub ring causing splash out. All tests good.

"Removed water source. Replaced inlet valve. Assembled unit installed water, and power. Test valves, passed no leaks. All ops normal."

Replacing parts listed. Tested and checked out. Unit is working correctly now. Tested before putting back together and after installing it back in its place. Light is working correctly. Job completed

"Replaced open outlet thermostat. Tumbling and heating properly at this time. Instructed customer to call duct cleaning service to replace foil duct with aluminum duct, clean duct in building. Complete."

Inspected unit as necessary. Diagnosed timer failure. Removed and replaced timer assembly. Tested operation. All OK

"Checked defrost functions, Tested evap fan functions, checked sealed system functions, unit now making normal operating sound, unit operating as designed."

Burner assembly was replaced because of gas smell once replaced and tested after repair Cx stated she can no longer smell any gas smell. Job completed.

"F7e1. Attempted to clear the error code, the unit would turn off instead. Calibrated machine, was able to clear the error code. Replaced actuator, ran diagnostics, all units ops checked fine. The customer wanted to run a rinse and spin cycle, she loaded some clothes, ran the rinse and spin cycle, canceled it as all the clothes got wet. Ran a drain and spin cycle, the unit went through the drain and spin cycle as designed."

"On arrival Cx states unit has sporadic operation, tested and found intermittent key operation. Cx also has electricians at home working on electrical system of house. Work already done to unit wiring. Resetting breaking allows unit to work. Cx states they have been able to do this then the unit starts acting up after a while. Suspect electrical issues in home causing operating concerns for unit. Advised Cx to wait until electricians are done at the house p, reset unit and monitor unit from there. Unit functioning as designed."

Found spray arm clip bad replaced tested adjusted door working as designed

Installed part tested check out ok complete no dents or dings cause by tech.

Customer is stating that unit is leaking found valve is leaking behind unit. Removed and replaced valve tested all works good at this time.

Replaced all selected parts Unit working properly as required

"Upon arrival found unit with error code F9E1, F0E2, F0E1, F0E5, F5E4. Erase the error codes. Check the unit and is no draining properly unit has clogged drain pump. Unclogged the drain pump. Retest the unit and unit passes all test at this time. Job complete."

Installed part tested check out ok no dents or dings cause by tech complete.

"Washer was not spinning freely when turned manually causing Cx issues when loading unit, came back and took out stator spinned again and spinned with no issues so replaced rotor which fixed issues when testing again after repair, job completed."

"Found error f9 e1, no obstruction found removed and replaced pump, also cleared pressure dome. Calibrated and tested ops unit working as designed."

"Found blower wheel loose, tightened blower wheel, unit has intermitent power issues do to loose faulty power plug at wall, instructed cx to have 220 power plug service, unit operating as designed"

Washer making screeching noise. Installed new actuator. Operation tested as designed. No leaks.

Installed all doors customer ok

Replaced damaged freezer door.Tested ok

Replaced water valve. Bad sensor

Install the new parts on the unit. Retest the unit and now unit is working properly. Job complete

Had to raise the left door so the mullion flipper would close properly

Installed epoxy from repair kit around switch. Took photos of each step and took after photos. This is the best that can be done to the unit. Photos taken. Attach as needed for WP.

Customer stated that the right door is not closing right mullion is not catching. Leveled 7nit out and made adjustments to hinge for door to close. Tightened all loose handles tested all works good at this time.

"Unit has vent restriction,also advised customer to have vents cleaned"

Reset control. Tested in service test mode all ok completed test cycle. Tested in drain and spin all ok. Tested in normal wash all ok. Unit operating properly after resetting control

"Replaced drive belt, tested spin & agitate functions, unit operating as designed."

Upon arrival found unit with error code F8E4 causing failure. Erase the code and retest the unit and unit is working properly. Job complete

"Found 1 leg of 220v missing, instructed cx to have power restored to unit."