Customer getting off balance load codes. I tested unit and found that the rotor bolt came loose and gave false code. I tightened rotor and tested with load of towels. All tests good.

Replaced selected part Unit working properly as designed

This Whirlpool commercial washer is not at this location.

Found no mechanical problem with unit at this time Run unit thru diagnostic all okNo error fault codes register Customer education on how to use and what to spect from unit

"Found unit making rattling sounds when heating, disassembled unit , checked diode and mag , found micro switch interlocks pushed in, reset interlock, Replaced fuse, unit operating as designed, found ducting open in cabinet, retapped duct work found open."

Installed new ui count roll and unit is working per design.

Replaced both water valves. Tested cold and hot water line. Both lines now filling at correct water pressure.

"Replaced the compressor , recharged the unit , tested ok now at this time"

"Removed and replaced motor, cam and belt. Tested unit with load. All tests good."

"Found hood working okWhen customer cooks bacon it smokes the house, unfortunately this unit will not suck all smoke out"

Customer stated unit has frost font refer door sits low added spacer and tested customer to defrost to start over tested all works good at this time.

"F7E9, Found loud gearcase bearing, gave estimate for gearcase replacement, replaced gearcase,, ran recalibration cycle, ran self diagnostic cycle, unit sounds & operates as designed."

Cx states that unit is not dispensing water Remove and install new filter Cx provided Tested unit working properly as designed

"Checked fridges functions, doors and their gaskets. Fridge meets factory specs. Nothing wrong with unit"

Replaced all selected parts Unit working properly as designed Not dispensing water water tub frozen Cx will defrost unit If cx again complaint regarding same issue please schedule next visit with Andrew confirmed

Called TAG and was told to dispense water about six times with the bypass filter to see if the unit will let you. If it is possible then the filter is the issue. Asked TAG about the set temperature and product temperatures I was seeing. The set temp is 38f and the product temp is ranging from 39f-42f. TAG says this is in range and that the product can range from -/+5F. Unit is operating as designed.

Replaced parts and tested unit

"Replaced motor pulley, belt, belt pulley, and support rollers. Checked units ops, the unit is now working as designed. Need to send invoice to collect for the repair."

Installed new valve and tested unit. Unit working as intend.

"Sealed system leak repair, found sealed system leak at between heat exchanger and dryer, replaced dryer and recharged unit all tested good ; used 1 WPW10143759 (Dryer) from stock"

Installed new blower wheel. Was able to salvage the motor. Returning new one. Unit is now operating as designed. Complete.

Installed part tested check out ok complete no dents or dings cause by tech.

Joe with tech line. The unit is filed under as unrepairable and do to how many parts plus compressor. Unit is still now working. File number sr 7734822634. Aug needs to be contacted and go from there. Unit is going through ext warranty. Sr number 7735570708 866-931-7390. 10 to 6 east coast time. Called aug and have a new claim number and customer is going to call in 2 to 3 days to see what happened.

Install the new door switch on the unit. Retest the unit and unit is working properly. Job complete

Replaced electrode all tested good

"Replaced all parts in the dryer repair kit, in order to fix loud clanking noise. Tested after repair all ok."

Installed gearcase tested no leaks working to spec

Customer stated that the other company came out and installed the ice level boards and that the icemaker began to function. No diagnosis was performed or given.

Installed the new motor on housing dryer OK; used 1 W10847984 (Switch) from stock

Replaced suspension kit Unit working properly as designed

Installed new Evap motor Previous one did seem to have any malfunctions once I got it pulled out but installed new one and cx was satesfied Complete

Installed new parts. Operation tested as designed. No gas leaks.

Found thermal fuse popped replaced tested working to spec; used 1 Wp339259 (Thermal fuse) from stock

Unit has shorted key on control. F2e1. Part Is discontinued. Contacted TECHLINE. Nate sr. 7735677252 directed customer to contact customer disservice for further actions.

Installed float. Standpipe and valve. Tested unit. Unit is working properly. Customer approves function at this time.

"Replaced the icemaker , tested operations ok now at this time"

Customer stated that the lid broke at the hinge. Removed and replaced lid tested all works good at this time.

Timer shaft was pulled out of timer. Due to a faulty timer color. Removed and replaced timer. Tested unit and it functions normally

Customer concerns. Freezer building up frost around upper right corner. Not sealing. I re-installed door gasket and adjust/leveled the refrigerator. Operation tested normal at time of service.

"Found loose wire on water valve, plugged in and tested unit working as designed"

"Installed temperature sensor and tested unit working as designed,advised customer to give it 24 hours to get to temperature"

Inspected unit and found failed capacitor. Replaced and unit passed all tests. Job complete

Installed part tested check out okcomplete no dents or dings cause by tech.

Installed control and latch. Tested unit. Unit is working properly. Customer approves function at this time. Passed auto test and recalibration.

Installed actuator and control. Tested unit. Unit is working properly. Unit passed both recalibration and auto test mode. Customer approves function.

"Found freezer defrost drain clogged Removed freezer drawer and rear panelUsed steam machine to clear drain and all ice around itReinstalled rear freezer panel and drawer, all ok now"

JB out 2/7/23. Install replacement HMI user interface assembly. Tested operation. OK. Reassembled unit and tested operation with customer. Unit now operates as designed. Tag both nameplate and appliance control. Unit as return and sent back not needed. No charge a customer. Job complete.

Upon arrival cx stated unit is not heating properly. The thermostat they have inside it is usually 100 degrees off. Ran unit through bake cycle and unit heated to 350. Cycled unit multiple times and it heated back up with no issues every time. Unit is operating as designed. Informed cx to allow 30-45 minutes for a proper preheat to allow everything inside to heat up to the desired temperature. Also informed cx that the metal thermostats they have are typically not very accurate and get more inaccurate as it heats up and cools down over time. Job complete.

Installed new pump and unit is now fully operational. Tested all components and everything checked out.

JB OUT 2/7/23. Customer states dryer runs but does not produce any heat. Upon arrival tested dryer verified no heat. Installed General Electric diagnostic smart HQ device. Verified no rise in temperature during heat circuit test. Tested outlet verified 120 VAC on L1 0 VAC on L2. Found and reset on tripped circuit breaker. Verified 240 V now available. Ran dryer. Found no increase in temperature. Tested outlet again. Tested 0 VAC on L2. Reset circuit breaker. Second time verified 240 V available and tested for proper ground. Unit is now operating verified increase in temperature when tested in time to dry cycle. Advise customer if heat function fails again to contact a qualified electrician to investigate the potentially failed circuit breaker. Circuit breaker is not physically tripping but not delivering volt 120 VAC to L2 leg of outlet. Advise customer of one time courtesy no charge on a no defect found service call visit under the manufactures warranty. Period. Tag pre I.D.d part heater and housing assembly part number WE11X21156 as returned and sent back not needed. No charge the customer. Job complete.

Installed components and unit is now working as intended.

Bob file number 86108338. Installed all new parts and recharged system. Unit was beginning to cool when I left.

Leak from drain hose pump to rear wall clamp came loose. Tightened clamp all tested good

Cycled unit and found clogged Waterville filter causing water restriction. Cleared filter and re-tested unit all test pass. Job completed.

Failed oven ignitor has 120v to it and will not come on. Replaced failed ignitor all tested good

Customer concerned that the burner caps and head fall off the cooktop when cleaning. Informed customer normal operations. And that the cap and burner heads are made for easy removal so cleaning the cooktop is much easier. Instructed on how to remove and install burner heads and caps.

Drain cap was loose causing unit to leak I tightened cap and unit began functioning as designed job complete

"JB out 2/7/23. Customer stated freezer temperature increased per the digital display. Upon arrival found all foods removed. Verified freezer is freezing properly at this time. Digital display indicated that a power loss had occurred. Reset digital alarm. Verified unit is set for Fahrenheit units. Unable to verify mechanical failure at this time (after resetting the power indicator alarm). No,parts used. No charge to customer. Job complete."

"Found .2 run cap, Replaced run cap, ran self diagnostic cycle,unit operating as designed."

Replaced inlet valve and ran cycle. Unit passed all tests and is operating as designed.

Replaced hinge all tested good

Installed module-spk DSI. Operation tested as designed.

Replaced parts and tested unit

Found fault code f8-e4 again Replaced drain pump

"JB out 2/7/23. Install replacement icemaker assembly part number 241642534. Cycled icemaker and verified water. Fill operation. Also verified proper operation of icemaker, feeler arm. No charge to customer. JOB COMPLETE"

"Replaced drain pump, tested fill, drain & spin functions, unit operating as designed"

Replaced element tested unit dryer is getting hot and all functions are working properly job complete

Cycled unit and found thermostat has failed. Installed new thermostat and re-tested unit all test pass. Job completed.

Installed part tested check out ok complete no dents or dings cause by tech.

Installed new door. Unit complete.

Customer stated unit is loud found suspension is worn out and Gear case is loud also dryer making noise. Quoted customer for gear case suspension and dryer repair kit. Customer declined collected service call.

Cx states that unit is making noise during spinning After running diagnostic test find that unit has a bad shifter Replaced all selected parts Unit working properly as designed

Replaced shorted heating element. Tested after repair all ok.

Control lock feature activated showed customer how to activate or deactivate the control lock feature. Tested after repair all ok.

"Upon arrival found unit with bad calibration causing the failure. Heat the unit to 350F, and readjust the temperature -20F on the unit and now unit has the right temperature. Job complete"

Customer stated that the lid lock is not working. Found error code for lid lock. Removed and replaced lock tested all works good at this time. Whirlpool covered parts and labor customer paid service call.

FRIGIDAIRE DO NOT SETUP SERVICE!! This unit has a total replacement guarantee. The unit compressor is not running called techline reported. Power to the unit is 120v to compressor. Installed tester device failed to start. Called TECHLINE and reported issue with the sealed system. 86109450/ FILE NUMBER TECHLINE. ; used 1 5304520509 (Starter) from stock

"On arrival Cx states unit wont spin, found loose suspension rod. Secured and tested, unit functions as designed."

Everything ordered was replaced once done closed down and tested unit and passed on test no further issues job completed.

LED Lighting Concerns - W11606409 - Special Project S84638 Replaced module lights Tested unit working properly as designed

Installed new capital and clutch assembly recalibrated and unit passed all tests and is working per design. Job complete

09489525. File Called techline customer decline anymore repairs too many issues customer to call customer care do not put parts on complete no dents or dings cause by tech.

Unit had a vent issue. Ran and tested unit is heating and drying. Job completed.

"Cx called about 3 different issues,1; grease was on the left hand side of fridge caused most likely by installer per Cx told her she would have to take it up with the place of purchase,2; bottom cover on right side was not sitting correctly adjusted as much as possible but told Cx there was no further adjustments it was the way it is.3; there was load vibration noise checked back of compressor saw pipes where too down on floor causing the excessive vibration pipes where also adjusted which fixed vibrations issues. Job completed."

Over load error and off balance error. Cleared error codes and ran auto testing. Unit passed all tests both manual and auto. Recalibrated unit. Directed customer to use and care guide for proper loading techniques. Unit is working as intended. Could not contact TECHLINE they are closed for training at this time.

Squeals in spinConfirmed..slider separatedreplaced ..designed operation was restored. O water or oil leaks; used 1 W10734521 (Slider) from stock

"Refrigerator door seal came out,replace door seal and tested unit working as designed"

"Install the new ice maker and heater, test the unit and ice maker pass the test at this time. Job complete"

Upon arrival cx stated unit is now leaking water. Ran fill test on unit. Found no water leaking from any drain hoses or the water valve. Found cx drain is backed up causing water to overfill out the pipe when unit is draining. Informed cx he will need to have a plumber fix drain. Unit is operating as designed. Job complete

"Replaced run cap & control brd, ran self diagnostic cycle, unit operating"

LED Lighting Concerns - W11606409 - Special Project S84638 Replaced module lights Tested unit working properly as designed

Installed part tested check out ok complete no dents or dings cause by tech.

Installed parts tested check out ok complete no dents or dings cause by tech.

Installed new right rail per RS. Unit is operating per design. Job complete

Installed new valve and retested unit passed all test at time of service job completed

"Cold water not dispensing. Inlet valve is blocked with debri. Purged the lines. Cleared screen. Test for cold water, good. Calibration passed. All ops normal."

Cx states that unit is making noise during spinning Readjust unit legs to level up Tested unit working properly as designed

Cx states that unit is making loud noise After running diagnostic tests no error code found tested all components Unit working properly as designed

Replaced defective board and set personality.Tested ok

Replaced all selected parts Tested unit working properly as designed