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TIm J.
oven BOSCH HBL5651UC/03 LIGHT IS BURNT OUT IN THE OVEN. TRIED TO OPEN UP ASSEMBLY FOR CUSTOMER BUT COULD NOT. LIGHT REPLACEMENT IS COVERED IN THE USE AND CARE GUIDE. NO CONTACT INFO IS PROVIDED TO CONTACT WARRANTY FROM HOME.
Patrick C.
RANGE GENERAL ELECTRIC RB525DH2WW "Found the customer having issues with he unit not powering up. Oven or the top burners. Checked power at the plug and it was good. Checked at terminal block and found loose on one leg of power. Reconnected and secure. Tested unit. All operations checked good"
Jim S.
RANGE THERMADOR PRL486JDG/12 This unit does not take the update kit . The harness filter was not installed properly. Properly looped the wire. Unit tested ok
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "CX SAYS THE IM IS NOT OPERATING. TRIED TO CYCLE FAILED. NO WATER FROM THE DISPENSER. PROPER VOLTAGE TO THE VALVE NON OP REPLACED IM, AND VALVE. CYCLED THE UNIT GOOD FILLED. ALL OPERATIONS NORMAL., used 1 242252702 and 1 241798231 from stock"
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2021QW
Irvin F.
MICROWAVE OVEN FRIGIDAIRE FPMO209RF "THE MICROWAVE SMELLS LIKE PLASTIC AFTER COOKING LONG THAN 5 MINUTES. THERE IS AN ODOR FROM THE UNIT. PAUL TECHLINE- SAID PULL APART SEE WHAT’S WRONG. PULLED UNIT APART RAN UNIT UNCOVERED OBSERVED, FOUND NO DEFECTS. THERE WAS PLASTIC TAPE ON REAR VENTING, A STRIP OF IT, POSSIBLE CAUSE. THE CAVITY IS DIRTY WITH FOOD SPILLAGE. RECOMMEND CX CLEAN OUT THE MICROWAVE. ALL OPERATIONS NORMAL."
Irvin F.
WASHER hotpoint HTW200ASK0WW "REPLACED BELT. POWERED UNIT. RAN COMPONENTS TEST, SPINS AND AGITATES. ALL OPERATIONS NORMAL., used 1 wh01x24697 from stock"
Irvin F.
REFRIGERATOR FRIGIDAIRE FGHB2866PFNA "CX SAYS THE ICE MAKERS NOT PRODUCING. CONFIRMED. THE FLEX TRAY IS ISSHAPED NOT IN HOME POSITION. REPLACED THE IM, POWER. ALL OPERATIONS NORMAL ALLLOW 24HRS FOR ICE., used 1 242253002 and 1 243297606 from stock"
Irvin F.
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 CUSTOMERS NEEDED THERE DOORS ADJUSTED. ADJUSTED DOORS. TESTED UNIT. CUSTOMER APPROVES FUNCTION
Irvin F.
REFRIGERATOR FRIGIDAIRE FFRG4120SW not sensing properly. Installed probe and thermokit. Removed ice. All ops normal.
George Y.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 FOUND REFRIGERATOR FILTER JAM UP REPOSITION RETESTED CHECK OUT OK COMPLETE NO DENTS OR DINGS CAUSE BY TECH.
George Y.
WASHER MAYTAG MHW3505FW1 FOUND WASHER WORKING OK RAN THRUE QUICK WASH DRAIN CHECKING OK CUSTOMER INSTRUCT POSSIBILITY RESIDUE UNDER GLASS NOT MAKING CLEAN SEAL WITH BELLOW TESTING OK AT THIS TIME COMPLETE . NO DENTS OR DINGS CAUSE BY TECH.
George Y.
WASHER MAYTAG MVWB835DW1 FOUND WASHER WORKING OK RAN THRUE RINSE SPIN OK NO ERRORS CUSTOMER INSTRUCT MAKE SURE NOT USING TOO MUCH SOAP MAKE SURE YOU HAVE EVEN LOAD.NO DENTS OR DINGS CAUSE BY TECH.
Erick S.
RANGE - GAS GENERAL ELECTRIC JGBS10DEM1WW "CYCLED UNIT AND FOUND LEFT BURNER SIDE NOT WORKING. UNITS IGNITOR IS SPARKING BUT CAP IS NOT GROUNDING CAUSING IT NOT IGNITE. UNIT WILL NEED NEW BURNER CAPS; ORDRNG 2 WB29K10001 (BRNR CAP, MED)S|INSTALLED NEW CAP ON UNIT, RETESTED IT AND NOW ALL BURNERS ARE WORKING WITH NO ERRORS. JOB COMP, used 1 wb29k10001 from stock"
Erick S.
WASHER GE GTW330ASK3WW
Erick S.
oven GE JGBS60DEF1CC "OVEN NOT IGNITING DUE TO HOT SPOT ON IGNITOR. UNIT WILL NEED NEW IGNITOR. ; ORDRNG 1 WB13K21 (IGNITOR,OVEN)|INSTALLED NEW IGNITOR. RETESTED IT AND OVEN IS NOW EASING WITH NO ERRORS. JOB COMPLETE, used 1 wb13k21 from stock"
Erick S.
RANGE - ELECTRIC GENERAL ELECTRIC JS645SLSS "FOUND LEFT REAR BURNER HEATING BUT CAN SEE ELEMENT NOT SECURED TO GLASS CAUSING UN EVEN HEATING. REMOVED CONSOLE AND ACCESED ELEMENT. FOUND BROKEN RADIANT SPRING CAUSING ELEMENT TO LEAN. REPLACED RADIANT SPRING. RETESTED AND BURNERS IS NOT SECURED GLASS AND HEATING. JOB COMP; USED 1 WB09T10013 (RADIANT SPRING) FROM STOCK, used 1 wb09t10013 from stock"
Erick S.
WASHER WHIRLPOOL WTW4800XQ
Erick S.
WASHER GE GTW460ASJ5WW "FOUND UNIT WITH LATCH AND PUMP FAILURE. TESTED LATCH AND IT’S NOT LOCKING CAUSING IT NOT TO ADVANCE IN CYCLE. PUMP IS NOISY AND RECOMMENDING ALSO TO REPLACED ; ORDRNG 1 WH01X27954 (LID LOCK) AND 1 WH23X27574 (PUMP)|INSTALLED NEW PARTS ON UNIT. RETESTED IT AND IT PASSED ALL TESTS WITH NO ERRORS. JOB COMPLETE, used 1 wh23x27574 and 1 wh01x27954 from stock"
Erick S.
REFRIGERATOR/TOP GENERAL ELECTRIC GSS25GMHKCES "FOUND LEFT SIDE EVAP COVER GASKET TORN CAUSING POOR SEALING. REPLACED GASKET COVER. RETESTED IT AND IT’S NOW PROPERLY SEALING. JOB COMPLETE, used 1 wr14x10072 from stock"
Erick S.
RANGE - GAS FRIGIDAIRE FFGF3016TBA "INSPECTED UNIT AND COULD PIN POINT GAS LEAK. PER GAS COMP AY FOUND LEAK ST REGULATOR. REPLACED REGULATOR SND SECURED ALL PROPER TUBING. UNIT TESTED NORMAL OPERATIONS, WITH NO ERRORS, JOB COMPLETE, used 1 316091706 from stock"
Erick S.
DISHWASHER FRIGIDAIRE FPID2498SF "Cycled unit snd found it latch no engaging causing motor not to run. Replaced latch. Retested it and motor is now running snd cycling with no errors, job complete"
Erick S.
RANGE - GAS GENERAL ELECTRIC JP5030DJ2BB "UNIT IS GETTING POWER BUT NOT RESPONDING. FOUND BAD WIRING HARNESS CAUSING FAILURE. REPALCED HARNESS. RETESTED IT AND IT PASSED ALL TESTS WITH NO ERRORS, JOB COMP; USED 1 WB18X24509 (HARNESS) FROM STOCK, used 1 wb18x24509 from stock"
Erick S.
REFRIGERATOR FRIGIDAIRE LFSS2612TF "Cycled unit and found bad auger motor causing noise and unit not to dispense ice. Replaced motor, retested it snd unit is now dispensing both types of ice with no errors, job complete"
Enrique R.
DRYER WHIRLPOOL WGD49STBW0 "WHIRLPOOL DRYER MAKING LOUD NOISE . FOUND DEFECTIVE DRUM SUPPORT ROLLERS . INSTALLED NEW DRYER REPAIR KIT , TRUCK STOCK . ALL FUNCTIONS CHECKED NORMAL .; USED 1 4392065 (DRYER REPAIR KIT) FROM STOCK, used 1 4392065 from stock"
Enrique R.
REFRIGERATOR WHIRLPOOL WRT314TFDB "WHIRLPOOL REFRIGERATOR BOTH COMPARTMENTS NOT COOLING . I FOUND LOCKED COMPRESSOR , NO FROST PATTERN . NEED NEW COMPRESSOR; ORDRNG 1 WPW10507886 (COMPRESSOR)"
Enrique R.
HOME LAUNDRY - E ELECTROLUX EFLS617STT0
Enrique R.
DISHWASHER MAYTAG MDB4949SDM2 "MAYTAG DISHWASHER F2E2 ERROR CODE . SHORTED CONTROL . INSTALLED NEW CONTROL . ALL FUNCTIONS CHECKED NORMAL . NO LEAKS ., used 1 w10737607 from stock"
Enrique R.
REFRIGERATOR FRIGIDAIRE FFHB2750TD "Cycled unit and found unit making noise and evap fan in freezer due to warped fan blade hitting housing. Replaced fan blade, retested and it’s now cooling with no noise. Job complete"
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2032TP "UPON ARRIVAL UNIT WAS NOT COOLING IN THE FRESH FOOD COMPARTMENT. FOUND EVAPORATOR FAN MOTOR NOT RUNNING GETTING VOLTAGE. REMOVED AND REPLACED FAN MOTOR AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW, used 1 242077702 from stock"
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW "UPON ARRIVAL UNIT WAS NOT COOLING. FOUND FAN BLADE CRACKED AND FAN MOTOR BURNED OUT. REMOVED AND REPLACED FAN BLADE AND FAN MOTOR AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW, used 1 242219302 and 1 242077702 from stock"
Dane K.
REFRIGERATOR FRIGIDAIRE FFTR1821TB Upon arrival the unit was not cooling and it was leaking. Found thermostat not turning on compressor so unit was defrosting. Removed and replaced thermostat and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LFSS2612TP "UPON ARRIVAL THE UNIT WAS NOT DISPENSING ICE. FOUND THE AUGER MOTOR WAS SEIZED UP. REMOVED AND REPLACED AUGER MOTOR AND TESTED UNIT. UNIT FUNCTIONS NORMAL, used 1 242221501 from stock"
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT1814LW3 "UPON ARRIVAL THE UNIT WAS LEAKING. FOUND THE WATER VALVE IN THE BACK LEAKING. REMOVED AND REPLACED VALVE AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW, used 1 242252603 from stock"
Dane K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ "UPON ARRIVAL THE UNIT WAS LEAKING. FOUND CRACKED WATER LINE. INSTALLED TUBE CONNECTOR AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW ; USED 1 2300868 FROM STOCK, used 1 2300868 from stock"
Enrique R.
DISHWASHER GE GDT720SGF4BB "GE DISHWASHER LEAKING . I FOUND THE UNIT IS LEAKING BETWEEN DOOR AND TUB . NEED NEW GASKET . ; ORDRNG 1 WD08X22095 (GASKET TUB SS)|INSTALLED THE TUB GASKET RETESTED THE DISHWASHER . ALL FUNCTIONS WORK AS DESIGNED . NO LEAKS AT TIME OF SERVICE ., used 1 wd08x22095 from stock"
Enrique R.
WASHER GE GTW460ASJ9WW GE WASHER LEAKING WATER UNDERNEATH . I FOUND THE UNIT WAS LEAKING FROM THE DRAIN PUMP HOSE ( LOOSE CLAMP ) . I TIGHTENED THE HOSE CLAMP . RETESTED IT . ALL WORK AS DESIGNED . NO LEAKS .
Enrique R.
DISHWASHER FRIGIDAIRE LFID2426TF2A "FRIGIDAIRE DISHWASHER NOT DRAINING . FOUND SHORTED DRAIN PUMP . INSTALLED NEW PUMP . RETESTED IT . ALL FUNCTIONS WORK AS DESIGNED . NO LEAKS ., used 1 a00126401 from stock"
Enrique R.
DRYER WHIRLPOOL WGD49STBW0 "WHIRLPOOL DRYER MAKING LOUD NOISE . FOUND DEFECTIVE DRUM SUPPORT ROLLERS . INSTALLED NEW DRYER REPAIR KIT , TRUCK STOCK . ALL FUNCTIONS CHECKED NORMAL .; USED 1 4392065 (DRYER REPAIR KIT) FROM STOCK, used 1 4392065 from stock"
Erick S.
WASHER MAYTAG MVWC555DW CYCLED UNIT THROUGH DIAGNOSTICS AND FOUND SUDS ERROR CAUSING IT NOT TO ADVANCE IN WASH. REPROGRAMMED MAIN MAIN AND RAN TESTS CYCLE AND IT PASSED ALL TESTS WITH NO ERRORS. INFORMED CUST OF SOAP USAGE. JOB COMPLETE
Erick S.
WASHER GE GTW330ASKWW "CYCLED UNIT THROUGH DIAGNOSTICS AND FOUND UNIT WITH DOOR LATCH ERROR CAUSING IT NOT TO ADVANCE IN WASH. REPLACED DOOR LATCH AND REPROGRAMMED MAIN BOARD. RETESTED IT AND IT PASSED ALL TESTS WITH NO ERRORS. JOB COMPLETE ; USED 1 WH01X27954 (LID LOCK) FROM STOCK, used 1 wh01x27954 from stock"
Erick S.
WASHER WHIRLPOOL WTW8500DW "CYCLE UNIT AND FOUND IT F9E1 ERRO INDICATING PUMP FAILURE. FOUND PUMP SEIZING CAUSING IT NOT TO DRAIN AND HAVE ERROR. REPLACED PUMP. RETESTED IT SND IT PASSED ALL TESTS WITH NO ERRORS, JOB COMP; USED 1 W10876600 (PUMP-WATER) FROM STOCK, used 1 w10876600 from stock"
Erick S.
DISHWASHER FRIGIDAIRE FGID2466QF6A CYCLED UNIT IS POWERING WITH NO ISSUE. RAN TESTS CYCLE JUST FINE. ASKED CUST TO RUN CYCLE AND FOUND SHE IS NOT PRESSING START AFTER SELECTING CYCLE. INFORMED CUSTOMER ON HOW TO START UNIT. IT PASSED ALL TESTS WITH NO ERRORS. JOB COMPLETE
Erick S.
WASHER GE GTW460ASJ4WW "CYCLED UNIT AND FOUND UNIT WITH BAD PUMP CAUSING IT NOT DRAIN. REPLACED PUMP. RETESTED IT SND IT’S NOW DRAINING WITH NO ERRORS,JOB COMPLETE ; USED 1 WH23X27574 (PUMP) FROM STOCK, used 1 wh23x27574 from stock"
Erick S.
WASHER WHIRLPOOL WTW5000DW1 "CYCLED UNIT AND FOUND IT WITH STRIPPED HUB CAUSING ERROR. ALSO RECOMMENDING REPLACED SHIFTER. REPLACED BOTH PARTS. RETESTED IT AND IT PASSED ALL TESTS WITH. NO ERRORS, JOB COMPLETE ,, used 1 w10528947 from stock"
Erick S.
WASHER GENERAL ELECTRIC GTW460ASJ9WW "CYCLED UNIT THROUGH TEST CYCLE AND FOUND FEET NOT ENGAGING ALL THE AY CAUSING PULLEY CAN CAM NOT TO ALIGN CORRECTLY AND GRIND. REPLACED SHIFTER. RETESTED IT AND IT’S NO LONGER MAKING NOISE WHILE AGITATING. UNIT TESTED NORMAL OPS. JOB COMP; USED 1 WH05X25036 (SHIFTER ) FROM STOCK, used 1 wh05x25036 from stock"
Erick S.
WASHER GE GTW330ASK3WW UPON ARRIVAL FOUND UNIT OUTSIDE IN THE FRONT OF THEIR HOME. UNIT IS EXPOSE TO ALL WEATHERING NOT IN PROPER ENVIRONMENT. CYCLED UNIT AND FOUND UNIT WITH DOOR LATCH ERROR CAUSING FAILURE. DOOR LATCH IS BAD. CALLED LOWE’S AND THEY STATED UNIT IS NOT COVERED THROUGH PROTECTION PLAN. JOB COMPLETE
George Y.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 FOUND REFRIGERATOR FILTER JAM UP REPOSITION RETESTED CHECK OUT OK COMPLETE NO DENTS OR DINGS CAUSE BY TECH.
Irvin F.
RANGE - GAS GENERAL ELECTRIC RGD530DEHE3BB "CX SAYS UNIT LEAKS. REMOVED COOKTOP, TESTED ALL CONNECTIONS TO BURNERS, INCLUDING BURNER CONNECTIONS. THE BUBBLE TEST RESULTS IN NO LEAKS FOUND. ASSEMBLED UNIT. POWERED UNIT TURNED ON OVEN CHECKED LINES. NO LEAKS. UNIT IS SAFE FOR OPERATION. CX INSTRUCT UNIT IS OK FOR USE."
Irvin F.
oven FRIGIDAIRE FFEF3003NW0 "CX SAYS THE UNITS FRONT LEFT BURNER FAILED. THE SWITCH IS NOT SENDING CORRECT POWER. REPLACED ELEMENT AND SWITCH. TEST, PASSED ALL OPS NORMAL."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFFC05M1TW "CX SAYS THE UNIT IS NOT COOLING. CHECKED THE WINDING ON THE COMPRESSOR, GOOD VALUES MATCH. PLUGGED IN UNIT CHECKED POWER TO COMPRESSOR AND CONTROL ALL CHECK GOOD THE COMPRESSOR IS BUZZING THEN GOES OFF. INSTALLED TESTER STARTER SAME BUZZING COMPRESSOR THEN TERMINATES, ALL POWER IS GOOD. FAILED COMPRESSOR. THERE ARE NO REPLACE,ENT PARTS FOR THE UNIT, CX NEEDS EXCHANGE."
Irvin F.
ICEMAKER WHIRLPOOL KFIV29PCMS "CX SAYS THE IM IN NOT PRODUCING ICE. ICE IN THE BUCKET FROM THE IM. CHECKED ERROR CODES. FOUND E2 - LOSS HOME POSTION. REMOVED POWER REPLACED IM. POWERED ALL OPS NORMAL., used 1 wpw10764668 from stock"
Irvin F.
WASHER GE GTW330ASK1WW "X REPORTS THE WASHER IS NOT AGITATING. CONFIRMED ISSUE. THE LID LOCK IS PULSING ON AND OFF. ERRORS:1-3-7-11-1423-26-27. CLEARED CODES AND RAN TEST ON COMPONENTS. THE LOCK FAILED PULSING IN TEST, AND INTERMITTENTLY. ; ORDRNG 1 WH01X27954 (LOCK)|INSTALLED REPLACEMENT LOCK. RAN TEST CHECK PASSED. ALL OPS NORMAL., used 1 wh01x27954 from stock"
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 "CX SAYS THE UNIT IS NOT COOLING. FOUND THE U IT HAS A FAILED EVAP MOTOR THE UNIT IS ICING. CAUSING BLOCKAGE. ; ORDRNG 1 242077702 (MOTOR)|REMOVED POWER. REPLACED FAILED EVAP MOTOR. POWERED UNIT OBSERVED, UNIT CYCLED ON FAN RUNNING. ALL OPS NORMAL., used 1 242077702 from stock"
James M.
REFRIGERATOR FRIGIDAIRE FFSC2323TS4 UNIT HAD LEAK FROM 3/8” X 1/4” QUICK CONNECT IN WATER LINE FROM WALL. PURCHASED NEW QUICK CONNECT FROM LOCAL HARDWARE STORE AND REPLACED. UNIT NOW HAS NO LEAKING AND CUSTOMER APPROVES.
James M.
REFRIGERATOR FRIGIDAIRE LGHD2369TF5 CUSTOMER STATED UNIT MADE A VIBRATING NOISE BEFORE HE CALLED FOR SERVICE. CUSTOMER STATED UNIT HASN’T MADE VIBRATING NOISE SINCE CALLED. CHECKED UNIT FANS AND VALVES ALL CLEAR AND NO STRANGE NOISES. FOUND NO ISSUES. UNIT IS FUNCTIONING AS INTENDED.
Jim S.
DRYER ROPER RGD4640YQ2 "REPLACED OPEN THERMAL FUSE AND HIGH LIMIT CUT OFF. UNIT TESTED OK, used 1 279769 and 1 wp3392519 from stock"
Jim S.
DISHWASHER WHIRLPOOL WDF320PADB3 "UNIT DEAD UPON ARRIVAL. REPLACED OPEN DOOR INTERLOCK SWITCH.NO JET DRY BEING USED. HEATER IS DRAWING 6.9 AMPS. CUSTOMER IS ONLY ALLOWED TO HAVE THE WATER AT 120 PER STATE LAW FOR A CAREGIVER. SHOWED CUSTOMER ABOUT THE HIGH TEMP WASH CYCLE AND ABOUT PURGING THE HOT WATER LINE.; USED 1 WPW10274880 (SWITCH) FROM STOCK, used 1 wpw10274880 from stock"
Jim S.
RANGE THERMADOR PRD48JDSGU/12 CHECKED OVEN TEMPERATURE IN BOTH OVENS. I FOUND NO ISSUE WITH THE RANGE
Jim S.
WASHER GE GTW485ASJWS Find arrival unit was leaving water at the bottom of the tub and was very loud in the drain cycle. Found unit with faulty drain pipe. Remove and replace drain pump and tested unit. Unit functions normal now; used 1 WH23X27574 (PUMP) from stock
Jim S.
COOKTOP FRIGIDAIRE FFGC3613LS SPARK MODULE WIRE BEING GROUNDED BECAUSE THE FACTORY PLACED THE WIRE TOO CLOSE TO THE CABINET SCREW. REPAIRED WIRE AND REROUTED THE WIRE
Jim S.
DISHWASHER BOSCH SHV57C03UC/22 "11/28/18 11:18: JS rspndd 11/27 TUE, DOOR SEAL WAS DIRTY AND THE DEBRIS FROM IT WAS KEEPING THE DOOR GASKET FROM SEALING TO THE DOOR PANEL. CLEANED THE DOOR AND THE SEAL. UNIT TESTED OKTHE DOOR SEAL HAS A COUPLE OF TEARS IN IT BUT SINCE THE PART IS NO LONGER AVAILABLE IT CAN NOT BE REPLACED."
James M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW "FOUND UNIT WITH EVAP FAN MAKING NOISE DUE TO ICE BUILD UP. INSPECTED UNIT AND FOUND PRODUCE IN BAGS STACKED UP TO AIR VENT CAUSING ICE TO FORM AND BLOCK AIR WAYS. DEFROSTED UNIT WITH STEAMER AND UNIT IS FUNCTIONING PROPERLY. NO DENTS, DINGS, OR BLEMISHES ON OR AROUND UNIT CAUSED BY TECH."
Irvin F.
MICROWAVE WHIRLPOOL WMH31017HZ0 "THE MICROWAVE WILL NOT HEAT. FOUND FAILED MONITOR SWITCH, FAILED NO HEAT. TEST DIODE FAILED, REPLACED DIODE TEST, FAILED. UNIT HAS BAD CAP, MAG OHMS OVER 1; ORDRNG 1 W10754299 (MAGNETRON) AND 1 W10832024 (THRMST-FIX) AND 1 W10850446 (CAPACTR-MG), USED 1 W10492278 (DIODE), AND 3 W10727360 (MICROSWITCH) FROM STOCK|REMOVED THE MICROWAVE FROM OVER THE RANGE. INSTALLED COMPONENTS, TEST WHILE DOWN UNIT IS GOOD. INSTALLED OVER RANGE, TEST PASSED. ALL OPS NORMAL., used 1 w10492278, 1 w10727360, 1 w10727360, 1 w10727360, 1 w10754299, 1 w10850446 and 1 w10832024 from stock"
Irvin F.
WASHER GE GTW460ASJ9WW "CX SAYS THE WASHER IS NOT AGITATING, AND THE WATER IS NOT FILLING. CHECKED ERROR CODES FOUND TWO CODES:19- CONTROL SEES WATER LEVEL IN OFF STATE, PAUSED FOR 2R HRS. 27- CONTROL SEE THE LID OPEN DURING CYCLE FOR MORE THAN 15 MINUTES. RAN ALL TEST FOR COMPONENTS. THE LOCK WAS INTERMITTENT, COULD NOT SEE THE LED. ; USED 1 WH01X27954 (LOCK) FROM STOCK, used 1 wh01x27954 from stock"
Irvin F.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 TESTED UNIT ICE BIN IS FULL ALL TEMPS GOOD WORKING TO SPEC AT THIS TIME
Irvin F.
DRYER WHIRLPOOL WED8000BW "CX says the unit is taking long time to dry. Found the unit had thermal fuse. Replaced fuse, unit is heating. All ops normal. ; used 1 W10909685 (FUSE) from stock"
Irvin F.
DRYER MAYTAG MEDC215EW1 "CX REPORTS DRYER NOT STARTING, CONFIRMED. FOUND FAILED THERMAL FUSE, AND ELEMENT. DOOR SWITCH ACTUATOR BROKEN OFF BARELY TOUCHES DOOR. 8NSTSLLED ELEMENT, FUSE AND DOOR SWITCH. ; USED 1 279838 (ELEMENT), AND 1 3392519 (, used 1 279838, 1 wp3392519 and 1 wpw10569603 from stock"
George Y.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 UPON ARRIVAL FOUND REFRIGERATOR NOT MAKING ICE FOUND FILL TUBE PLUG CLEAR OUT REPOSITION RETESTED OK COMPLETE NO DENTS OR DINGS CAUSE BY TECH.
Erick S.
WASHER GE GTWN4250D0WS "CYCLED UNIT AND FOUND UNIT WITH PRESSURE FAULT ERROR CAUSING IT NOT SPIN. UNIT WILL NEED NEW PRESSURE SWITCH AND BOARD.; ORDRNG 1 WH12X10412 (SWITCH PRESSURE) AND 1 WH12X10614 (CONTROL ASSEMBLY) INSTALLED NEW PARTS ON UNIT. RETESTED IT SND IT PASSED AL, TESTS WITH NO ERRORS. JOB COMP, used 1 wh12x10614 and 1 wh12x10412 from stock"
Erick S.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 "CUSTOMER HAS BROKEN CRIPSER AND POOR COOLING MAKING NOISE. FOUND BROKEN CRISPER WHICH WILL WARRANTY WILL NOT COVER. TESTED FANS FOR COOLING AND FOUND NO AIRFLOW. ACCESED FREEZER EVAP AND FOUND BROKEN FAN BLADE CAUSING IT NOT TO COOL. REPLACED FAN BLADE, RETESTED IT AND IT’S NOW COOLING WITH GOOD AIRFLOW. JOB COMP; USED 1 5308000010 (FAN BLADE) FROM STOCK, used 1 5308000010 from stock"
Erick S.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "UPON ARRIVAL FOUND UNIT NOT COOLING. NO FROST PATTERNS ON EVAP CAUSING NO COOL. TESTS COMPRESSOR AND FOUND LOW AMP DRAW INDICATING LOW CHARGE. INSTALLED NEW UP DRIER,PULLED VACCUM,RECHARGED SYSTEM, INSPECTED FOR LEAKS AND FOUND NONE. UNIT IS NOW COOLING IN BOTH SECTIONS. JOB COMPLETE PLEASE BILL SEAL SYSTEM ; USED 1 AF1200 (TUBE EXTENSION), 1 R134A (5.3), AND 1 WPW10143759 (DRIER ASSSEMBLY) FROM STOCK, used 1 wpw10143759 from stock"
Enrique R.
RANGE FRIGIDAIRE FFGF3016TWA used 1 316220728 from stock
Enrique R.
DISHWASHER BOSCH WDF520PADM7 "INSPECTED A WHIRLPOOL DISHWASHER . THE UNIT NOT POWERING ON . I FOUND THE DISHWASHER IS NOT RECEIVING ANY VOLTAGE , THEREFORE , IT DOESN’T TURN ON . THE CUSTOMER WILL HAVE AN ELECTRICIAN INSPECT THE BREAKER . NEEDED INSTRUCTIONS ."
Dane K.
RANGE FRIGIDAIRE LGGF3046TFA "UPON ARRIVAL OF THE UNIT WAS GIVING AN F 11 SHORTED KEYPAD FAULT CODE. UNIT NEEDS NEW CONTROL BOARD AND NEW OVERLAY; ORDRNG 1 316419841 (OVERLAY) AND 1 5304509230 (BOARD)|REMOVED AND REPLACED CONTROLS AND OVERLAY AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW, used 1 5304509230 and 1 316419841 from stock"
Dane K.
REFRIGERATOR WHIRLPOOL WSF26C3EXF "UPON ARRIVAL OF THE UNIT WAS FREEZING FOOD IN THE FRESH FOOD COMPARTMENT. RAN TEST THREE AND DIAGNOSTICS TO OPEN AND CLOSE DAMPENER DOOR. DAMPENER DOOR STAYED OPEN ALL THE TIME LETTING COLD AIR INTO THE FRESH FOOD COMPARTMENT FROM THE FREEZER. UNIT NEEDS NEW DAMPER DOOR; ORDRNG 1 W11177624 (BAFFLE), used 1 w11177624 from stock"
Dane K.
WASHER WHIRLPOOL WTW5000DW1 Drive pulley loose Tightened and tested ok
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW UPON ARRIVAL UNIT WOULD NOT COOL. FOUND UNIT WITH MASSIVE ROACH INFESTATION CAUSING START DEVICE TO SHORT OUT AND MAKE COMPRESSOR SHORT CYCLE. FAILURE CAUSED BY ENVIRONMENTAL COCKROACH INFESTATION. REPAIR NOT COVERED BY FRIGIDAIRE DO TO INFESTATION. BILL OUT FOR SERVICE CALL AND DIAGNOSTIC
Dane K.
RANGE FRIGIDAIRE FFEF3003NWD "UPON ARRIVAL THERE WERE SPARKS COMING FROM THE OVEN. FOUND SHORT IN BAKE ELEMENT. REMOVE AND REPLACE BAKE ELEMENT. UNIT WAS NOT TESTABLE BECAUSE THERE WAS NO INCOMING VOLTAGE A POWER SUPPLY. CUSTOMER NEEDS TO CALL AN ELECTRICIAN TO GET POWER SUPPLY RECTIFIED. PLEASE INFORM CUSTOMER OF COD CHARGES FOR RETURN VISIT IF POWER SUPPLY HAS NOT BEEN RECTIFIED; USED 1 316075103 (ELEMENT) FROM STOCK, used 1 316075103 from stock"
Dane K.
WASHER GE GTW330ASKWW UPON ARRIVAL UNIT WOULD NOT FUNCTION WHEN PLUGGED IN. UNIT WAS INSTALLED OUTSIDE AND NOWHERE NEAR MANUFACTURE SPECIFICATIONS. WARRANTEE WILL NOT PAY FOR REPAIR ON THIS UNIT. PLEASE BILL OUT FOR SERVICE CALL AND DIAGNOSTIC
Ceasar H.
REFRIGERATOR FRIGIDAIRE FFSS2615TE NO COOL IN FRESH FOOD COMPARTMENT FOUND ICE BUILD UP IN RETURN VENT RESTRICTING AIR FLOW BACK TO FREEZER CLEARED ICE OUT VENT RESTORING AIR FLOW UNIT TESTED GOOD
Ceasar H.
oven FRIGIDAIRE LGGF3043KFU UNIT HAVING PROBLEMS WITH OVEN DOOR CLOSING AND OPENING FOUND RACK THAT SLIDES IN AND OUT WITH DOOR IS GETTING HUNG UP ON CAVITY DISCONNECTED RACK FROM DOOR SO THAT CUSTOMER CAN OPEN AND CLOSE DOOR CUSTOMER SAID THEY ARE OK WITH LEAVING IT DISCONNECTED THEY LIKE IT THAT WAY BETTER REST OF THE UNIT TESTED GOOD
Ceasar H.
REFRIGERATOR FRIGIDAIRE FFTR1821TB "CUSTOMER STATED UNIT NOT REACHING PROPER TEMPERATURE, INSPECTED UNIT, NOTICED THAT FREEZER DOOR REMAINS AJAR WHEN CLOSED. REPOSITIONED DOOR AT HINGES, CLOSING NORMALLY NOW."
Ian B.
FREEZER WHIRLPOOL WRS325FDAM "FOUND FREEZER LED LIGHT BAR WAS DEFECTIVE. INSTALLED BOTH LIGHT BARS TO ENSURE PROPER FUNCTION. CUSTOMER HAD A FROZEN DEFROST DRAIN, CAUSING UNIT TO LEAK WATER ONTO THE FLOOR. DEFROSTED DEFROST DRAIN AND UNIT NOW TESTED GOOD WITH NO FURTHER ISSUES OR LEAKS., used 1 wpw10515057 and 1 wpw10515058 from stock"
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "UNT IS MAKING ICE BUT NOT DISPENSING IT. FOUND AUGER SHAFT OFF OF MOTOR CAUSING IT NOT TO DISPENSE. RE INSTALLED A, SECURED SHAFT AND MOTOR. RETESTED UNIT SND NOW TO DISPENSE BOTH TYPES OF ICE. JOB COMPLETE"
Enrique R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "INSPECTED A WHIRLPOOL REFRIGERATOR . FREEZER ICING UP BY THE DOOR GASKET . I FOUND THE GASKET CAME OFF FROM THE TOP , THEREFORE , ICING UP . REINSTALLED THE DOOR GASKET , TIGHTENED THE DOOR HANDLE . ALL FUNCTIONS CHECKED NORMAL AT TIME OF SERVICE . NO LEAKS ."
Ceasar H.
DISHWASHER WHIRLPOOL WDT720PADW2 "FOUND TOP RACK ADJUSTER HAVE FAILED NOT ABLE TO KEEP RACK IN THE UP POSITION AND MOUNTING CLIPS ARE BREAKING OFF ON THEM REPLACED ADJUSTERS UNIT CHECKED GOOD, used 4 w11157085s from stock"
Ceasar H.
oven KITCHENAID KODE507ESS02 UNIT MAKING A RATTLE SOUND WHEN HOT FOUND VIBRATIONS COMING FROM LOWER CONVECTION FAN. CHECKED MOTOR FOUND NUT HOLDING FAN BLADE BACKED OFF CAUSING THE BLADE TO MOVE ON SHAFT TIGHTEN NUT AND UNIT TESTED GOOD
Erick S.
DRYER - GAS GENERAL ELECTRIC GTD33GASKWW "CYCLED UNIT SND FOUND IT NOT HEATING CAUSING CUST TO RUN MULTIPLE CYCLES FOR IT TO DRY. FOUND BAD THERMOSTAT. REPLACED IT, RETESTED IT AND IT’S NOW CYCLING AND HEATING WITH NO ERRORS. JOB COMP; USED 1 WE04X25199 (THERMOSTAT ) FROM STOCK, used 1 we04x25199 from stock"
Irvin F.
RANGE GE JGBS66REK1SS "IGNITOR APPEARS CRACKED. REPLACED TEST FAILED. ; ORDRNG 1 WB27X29136 (CONTROL. )|REMOVED POWER. INSTALLED CONTROL. POWERED UNIT RAN TEST , PASSED. UNIT HEATING, ALL OPS NORMAL., used 1 wb27x29136 and 1 wb13k21 from stock"
Dane K.
WASHER GE GTW460ASJWW "UPON ARRIVAL THE UNIT WAS LEAKING FROM UNDERNEATH. FOUND THE DRAIN PUMP LEAKING. REMOVED AND REPLACED DRAIN PUMP AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW; USED 1 WH23X27574 (PUMP) FROM STOCK, used 1 wh23x27574 from stock"
James M.
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 "FOUND UNIT WITH 6 INCH GAPPING IN DOOR FREEZER GASKET. ALLOWING ICE TO FORM INSIDE UNIT. CLEARED ICE AND HEATED GASKET. REFORMED GASKET NOW SEALING, FOUND LIGHT SWITCH WITH LOOSE CONNECTION IN FREEZER SECTION. RESEATED WIRES SECURED THEM AND TESTED UNIT. UNIT WORKING AS INTENDED."
James M.
REFRIGERATOR FRIGIDAIRE FFHT2021TW0 "FOUND UNIT UNPLUGGED AND COMPLETELY DEFROSTED. CHECKED ALL AIRWAYS FOR OBSTRUCTIONS AND CHECKED FOR CLOGS IN DRAIN. FOUND NONE. CHECKED GASKETS AND FOUND GAPPING. HEATED WITH HEAT GUN AND GASKETS NOW SEALED AS INTENDED. PLUGGED IN UNIT , UNIT POWERED ON AND FUNCTIONING INFORMED CUSTOMER TO WAIT 24 HOURS FOR TEMPERATURE TO BE IN OPERATIONAL RANGE."
James M.
REFRIGERATOR FRIGIDAIRE FFTR2021TS CUSTOMER CONCERNED ABOUT DOOR TIGHTNESS. CHECKED SEALS AND FOUND DOOR TO BE OPERATING AS INTENDED. GOOD GASKETS. DOORS LEVEL. UNIT IS OPERATING AS INTENDED.
Irvin F.
REFRIGERATOR FRIGIDAIRE LFHT1831QF2 "THE FREZER EVAP FAN MOTOR IS NOT WORKING. POWER IS GOING TO THE FAN. REMOVED POWER, INSTALLED REPLACEMENT FAN. POWERED, ALL OPERATIONS NORMAL., used 1 242077702 from stock"
Irvin F.
REFRIGERATOR FRIGIDAIRE FFSS2625TE0 "WATER DISPENSER ASSEMBLY NOT OPERATING PROPERLY. VALVES OPEN NO WATER PAST FILTER HOUSING. ; ORDRNG 1 242009602 (HOUSE)|TURNED OFF WATER. INSTALLED REPLACEMENT FILTER HEAD. INSTALLED FILTER AND TEST PASSED. ALL OPERATIONS NORMAL., used 1 242009602 and 1 242252702 from stock"
George Y.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 FOUND REFRIGERATOR NOT MAKING ICE FOUND FILL TUBE PLUG CLEAR OUT ICE EVERYTHING ELSE CHECKING OK COMPLETE NO DENTS OR DINGS CAUSE BY TECH.
Erick S.
REFRIGERATOR FRIGIDAIRE FGHD2368TF1 "UPON ARRIVAL CYCLED UNIT AND FOUND ICE MAKER GETTING VOLTAGE BUT NOT RESPONDING . REPLACED ICE MAKER, RETESTED IT SND IT CYCLED SND FILLED WITH NO ERROR. JOB COMPLETE, used 1 243297606 from stock"
Erick S.
ICEMAKER FRIGIDAIRE LFSS2612TD "UPON ARRIVAL CYCLED UNIT AND HEATER IS NOT WORKING CAUSING IT NOT TO DISPENSE ICE, . INSTALLED NEW ICE MAKER. IT CYCLED AND FILLED WITH NO ERRORS. JOB COMPLETE, used 1 241798231 from stock"
Dane K.
REFRIGERATOR FRIGIDAIRE FGHS2631PF "UPON ARRIVAL UNIT WAS GIVING EVAPORATOR FAN HARNESS FAULT CODE AND NOT COOLING. FOUND EVAPORATOR ICED OVER AND I JUST HAD STOPPED FAN. FOUND DEFROST BY MIDDLE OPEN CAUSING ICE BUILD UP. REMOVED AND REPLACED BY METAL AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW; USED 1 5303918214 (THERMOSTAT,DEFROST) FROM STOCK, used 1 5303918214 from stock"
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021T "UPON ARRIVAL THE FRESH FOOD COMPARTMENT WAS NOT COOLING. FOUND THE EVAPORATOR FAN MOTOR NOT TURNING BUT GETTING VOLTAGE. UNIT NEEDS A NEW FAN MOTOR; ORDRNG 1 242077702 (MOTOR)|REMOVED AND REPLACED FAN MOTOR AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW"
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 "UPON ARRIVAL THE UNIT WAS NOT COOLING. FOUND EVAPORATOR FAN MOTOR NOT TURNING. EVAPORATOR FAN MOTOR SHORT SHORTED OUT AND TOOK OUT CONTROL BOARD. REMOVED AND REPLACED CONTROL AND EVAPORATE OR FAN MOTOR AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW"
Bill L.
WASHER FRIGIDAIRE FFLE3911QW0 "RE-ATTACHED BELT TO TENSION ROLLER & DRUM. TESTED DRYER FUNCTIONS, TESTED OK"
George Y.
HOME LAUNDRY - E ELECTROLUX EFLW427UIWO FOUND WASHER WORKING OK CUSTOMER CONCERN ABOUT ROCKING AROUND INSTRUCTED CUSTOMER TO PUT EVEN LOADS CHECK ADJUSTERS CHECKING OK BEARING OK TESTED OK COMPLETE NO DENTS OR DINGS CAUSE BY TECH.
George Y.
RANGE - GAS ELECTROLUX E36GC76PRS UPON ARRIVAL FOUND STOVE TOP CLICKING FOUND BURNER CAPS NOT INSERTED CORRECTLY REPOSITION RETESTED CHECK OUT OK COMPLETE NO DENTS OR DINGS CAUSE BY TECH.
Mitch L.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 used 1 241860803 from stock
Jim S.
DRYER WHIRLPOOL WGD8900BC "REPLACED OPEN GAS COILS. UNIT HEATING NOW.; USED 1 279834 (2 COIL GAS VALVE SET) FROM STOCK, used 1 279834 from stock"
George Y.
DISHWASHER BOSCH SHXN8U55UC/07 FOUND DISHWASHER WITH ERROR E15 WATERONBASE PULL UNIT OUT BACK LEFT AND RIGHT LEAKING FROM SEAMS SPOKE TO TECH SUPPORT NON REPARABLE FILE 2014037 SPOKE TO ANN CUSTOMER SERVICE CUSTOMER TO EMAIL BOSH PROOF OF PURCHASE EMAIL OF SERVICE COMPLETE NO DENTS OR DINGS CAUSE BY TECH.
Erick S.
WASHER GE GTW460ASJWW "UPON ARRIVAL CUSTOMER STATE WATER WAS NOT DRAINING FROM THE UNIT,DID A DIAGNOSTICS TEST AND FOUND OUT THAT PUMP WAS NOT DRAINING,IN FOUND IN MORE DETAIL, FOUND BAD CONNECTOR ON PUMP,REPAIRED CONNECTOR,RETESTED UNIT, ALL PASSED JOB COMPLETE"
Erick S.
RANGE GE JB250DF7WW "CYCLED UNIT AND FOUND UNIT WITH FRONT BURNER ELEMENT OPEN/BROKEN CAUSING IT NOT TO HEAT. NO CONTINUITY THROUGH ELEMENT. REPALCED ELEMENT. RETESTED IT AND NOW ALL BURNERS ARE NOW WORKING. JOB COMP; USED 1 WB30X24400 (ELEMENT) FROM STOCK, used 1 wb30x24400 from stock"
Erick S.
FREEZER FRIGIDAIRE LFFH20F3QWF "CYCLED UNIT AND FOUND UNIT WITH BAD FAN MOTOR CAUSING IT NOT TO COOL CORRECTLY AND CONSTANTLY RUN. REPLACED FAN MOTOR. RETESTED UNIT AND IT担 NOW COOLING WITH NO ERRORS. JOB COMP; USED 1 297250000 (MOTOR FAN) FROM STOCK, used 1 297250000 from stock"
Erick S.
MICROWAVE GE JVM3160RF3SS WB27X11211 MAG 174.47WB20X10067 TRANSFORMER 190.90WB27X27171 BOARD 142.07WB27X11214 CAP 65.48UNIT HAS SHORT ON HIGH VOLTAGE SIDE.
Erick S.
oven KITCHENAID KODE500EBS02 "CYCLED UNIT AND FOUND UNIT NOT POWERING ON. NO LIGHTS IN INTERIOR CAVITY OR DISPLAY. TESTED FUSE AND IT PASSED T3SRS. FOUND NO VOLTAGE FROM MAIN BOARD. ORDERING TOD JUST INCASE IT担 NEEDED.; ORDRNG 1 W11179310 (BOARD) AND 1 WP4449751 (THRMST-FIX)|INSTALLED NEW PARTS ON UNIT. RETESTED IT AND IT UNT IS BOARD PASSED TESTS. JOB COMP, used 1 wpw10545291 and 1 w11179310 from stock"
Erick S.
WASHER ROPER RTW4516FW1 "CYCLED UNIT AND FOUND UNIT WITH DOOR LATCH ERROR CAUSING IT NOT TO ADVANCE IN WASH. TESTED LATCH AND IT FAILED. REPLACED LATCH. RETESTED IT AND IT PASSED ALL TESTS WITH NO ERRORS. JOB COMP; USED 1 W10838613 (LATCH) FROM STOCK, used 1 w10838613 from stock"
Erick S.
HOME LAUNDRY - E ELECTROLUX EFMG617STT0 "CYCLED UNIT SND FOUND MAKING GRINDING NOISE WHILE CYCLING. FOUND BAD ROLLER CAUSING AND CRACKED BELT WEARING IDLER DOWN AS WELL. REPALCED BELT,IDLER SND ROLLER. RETESTED IT AND IT担 NO LONGER MAKING NOISE. JOB COMP, used 1 134793500, 1 134719300, 1 134793500 and 1 134715900 from stock"
Enrique R.
WASHER WHIRLPOOL WTW5000DW0 INSPECTED A WHIRLPOOL WASHER . NOT COMPLETING WASH CYCLES. I FOUND THE WASHPLATE SCREW WAS LOOSE . I TIGHTENED THE SCREW . RAN A QUICK WASH CYCLE TEST . ALL FUNCTIONS CHECKED NORMAL AT TIME OF SERVICE . NO LEAKS .
Enrique R.
REFRIGERATOR FRIGIDAIRE LGHK2336TF0 "I INSTALLED NEW CENTRAL ELECTRIC , DAMPER AND SENSOR . SECOND TIME . ALL FUNCTIONS CHECKED NORMAL AT TIME OF SERVICE . NO LEAKS ., used 1 5304512770, 1 240597203 and 1 241853801 from stock"
Enrique R.
DISHWASHER FRIGIDAIRE FGID2466QF "FRIGIDAIRE DISHWASHER NOT POWERING ON . INCOMING VOLTAGE TO CONTROL 120 V ( SHORTED CONTROL ) . INSTALLED NEW CONTROL . ALL FUNCTIONS CHECKED NORMAL . NO LEAKS ., used 1 5304504782 from stock"
Dane K.
REFRIGERATOR FRIGIDAIRE FFHS2611LW "UPON ARRIVAL THE UNIT WOULD NOT MAKE ICE OR DISPENSE WATER. WHEN CUSTOMER ATTEMPTED TO DISPENSE WATER OR WHEN ICE MAKER CALLED FOR WATER THERE WAS A HAMMERING NOISE AND NOTHING ELSE. FOUND FAULTY WATER VALVE. REMOVED AND REPLACED WATER VALVE AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW, used 1 242252702 from stock"
Dane K.
REFRIGERATOR GENERAL ELECTRIC GTS18GTHWW "UPON ARRIVAL OF THE UNIT WAS NOT MAKING ICE. CYCLED ICEMAKER MANUALLY AND IT WOULD NOT HARVEST. REMOVED AND REPLACED ICE MAKER AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW ; USED 1 WR30X10087 (ICEMAKER ) FROM STOCK, used 1 wr30x28695 from stock"
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW1 "UPON ARRIVAL UNIT WAS NOT COOLING. FOUND THE EVAPORATOR FAN MOTOR SHORTED OUT AND TOOK OUT CONTROL BOARD. REMOVED AND REPLACED CONTROL AND EVAPORATOR FAN MOTOR AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW, used 1 242077702 and 1 5303918671 from stock"
Dane K.
REFRIGERATOR FRIGIDAIRE FFTR2021TS1 "UPON ARRIVAL THE UNIT WAS NOT COOLING. FOUND IT EVAPORATE HER FAN MOTOR NOT TURNING BUT GETTING PROPER VOLTAGE. REMOVED AND REPLACED FAN MOTOR AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW; PCKD UP 1 242077702 (MOTOR), used 1 242077702 from stock"
Dane K.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "APON ARRIVAL BOTH LIGHTS WERE OUT REMOVED AND REPLACED REFRIGERATOR LIGHT AND FREEZER LIGHT RETESTED JOB COMPLETE, used 1 wpw10515057 and 1 wpw10515058 from stock"
Dane K.
REFRIGERATOR FRIGIDAIRE LGHX2636TF5 "UPON ARRIVAL UNIT WAS NOT DISPENSE WATER. FOUND WATER SEAL ANNOYED NOT OPENING. REMOVED AND REPLACED WATER VALVE AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW, used 1 242252702 from stock"
Dane K.
DISHWASHER FRIGIDAIRE FFBD2406NS9B "UPON ARRIVAL THE UNIT WOULD NOT CLOSE. FOUND THE DOOR STRIKE PHYSICALLY BROKEN. REMOVED AND REPLACED DOOR STRIKE AND TESTED UNIT. UNIT FUNCTIONS NORMAL NOW, used 1 154662601 from stock"
Chris M.
REFRIGERATOR FRIGIDAIRE FFTH2021TW FROM WALL FOUND REFRIGERATOR INFESTED WITH COCKROACHES ALL-AROUND COMPRESSOR AND ALSO POWER OUTLET.. negates warranty JOB COMPLETE
Ceasar H.
REFRIGERATOR FRIGIDAIRE FFHS2611LB "ICE MAKER DOUBLE CYCLES OVERFILLING WITH WATER THIS IS CAUSING ICE MAKER TO JAM UP WITH ICE AND STOPS THE MOTOR FROM TUNING REROUTED FOR ICE MAKER ; ORDRNG 1 241798231 (ICE MAKER )|REPLACED ICE MAKER NEW ICE MAKER CYCLED AND FILLED WITH WATER ALL CHECKED GOOD, used 1 241798231 from stock"
Ceasar H.
WASHER GENERAL ELECTRIC GFW430SSM1WW DAMAGE FROM WATER. SUPPLY LINE TO UNIT LEAKING DOOR BOOT PREVIOUSLY INSTALLED CHECKS GOOD
Ceasar H.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 FOUND CONDENSER FAN BLADE CAME OFF THE FAN MOTOR SHAFT NOISE CUSTOMER HEARD WAS PROBABLY WHEN THE THE BLADE CAME OFF REINSTALLED FAN BLADE ON FAN MOTOR AND ADDED LIQUID ADHESIVE TO BLADE TO KEEP IT FROM SLIDING BACK OFF IN THE FEATURE ALL TESTED GOOD NEITHER BLADE OR FAM MOTOR LOOK DAMAGED
Dane K.
GE OVEN PB978STSS Unit is out of warranty and customer did not want to pay service call. Customer was also running a self-cleaning cycle at the time I arrived to the home. Door was locked and you know it was way too hot to service. Please make sure warranty information or proof of purchase or COD information is verified before myself or another tech is sent out for this issue; Job Cmpltd,
Dane K.
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Upon arrival there was frost all over the freezer. Found service planner for this issue ordering parts according to service pointer; ordrng 1 W10916494 (blade-fan), Removed and replaced fan blade kit and tested unit. Unit functions normal now
Dane K.
KITCHENAID REFRIGERATOR KRFF507EWH Upon arrival fresh food was not cooling the fresh food evaporator was a ball of ice. Found fresh foods thermostat open. Removed and replaced fresh food thermostat and fan and support and tested unit. Unit functions normal now. Job Completed.
Crystal M.
WHIRLPOOL WASHER WTW8040DW4 Installed valve tested check out ok complete. No dents or dings cause by tech.; Job Cmpltd, used W11220230 (INLET VALVE)
George Y.
whirlpool microwave WMH73521CS6 Found microhood intermently stating door open wen door closed found tested ok . Cavity in front right top interlock switch is indented probably cause for intermently not functioning at times spoke to Lisa trade partners file number 7722764414. For exchange also spoke to tech line spoke to Robert file number 7722781185 non reparable .
Crystal M.
whirlpool refrigerator WRF736SDAM13 Installed ice maker and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. ; Job Cmpltd,
Crystal M.
maytag refrigerator MRT118FZEM00 Found unit with a sealed leak. Ordering evap to take care of leak. Found no refrigerant in system. Ordering compressor.; ordrng 1 W10507884 (compressor) and 1 W10836706 (evaporator), Installed compressor and evap and recharged with 4.25 Oz of R134A refrigerant and tested unit. Unit is working properly. No leaks found. Pressures checked good. Unit dropped a few degrees before departure. Customer approves no dents dings or blemishes on or around unit caused by technician
Crystal M.
mauytag washer MVWB835DW3 Found cold water valve opening intermittently but would still be energized with no water flow. Replaced water valve wi5 Pre-ID and tested unit. Unit is now working properly. Customer approves no dents dings or blemishes on or around unit caused by technician.
Erick S.
ge washer GTW330ASK3WW Cycled unit and found it with shifter error causing it not to go into spin. Clutch not engaging correctly due to it be uninstalled. Reinstalled and secure it. Retested it throug so8n test and it passed all tests with no errors. Job completed
Erick S.
whirlpool refrigerator WRT314TFDB00 Customer calls Lowe’s and per Lowe’s unt is warranty.Received pop via email. Found unit not cooling due evap motor getting voltage but not running. Replaced evap fan and defrosted air channels. Retested it snd it passed all tests with no errors, job complete ; used 1 2315539 ([Alt for WP2315539)
Erick S.
KITCHENAID COOKTOP KCGD506GSS00 Shaft from fan switch broke causing cust not to be able to turn on fan. Replaced new switch. Retested it and passed all tests with no errors. Job completed
Erick S.
KITCHENAID REFRIGERATOR KRFC704FBS Found unit with no ice in bin, ice maker is not cycling causing it not to make. Water vsvle tested good, unit will need new ice maker.; ordrng 1 W10908391 (icemaker), Installed new ice maker. It cycled and filled with no errors. Job comp.
Erick S.
WHIRLPOOL REFRIGERATOR WRS331FDDW00 Found returns frozen causing it not circulate air flow. Accesed evap and tested bimetal. Found wires to bi teal expose causing it not to defrost. Replaced bimetal and defrosted air channel. Unit is now cooling job com
Erick S.
FRIGIDAIRE REFRIGERATOR FGCD2444SA Cycled unit and found unit drain pump getting voltage but no draining indicating bad drain pump. Reaplced pump. Retested it and it passed all tests with no errors. Job comp; Job Cmplt
Erick S.
ge washer GTW460ASJ7WW Cycled unit and found drain pump not getting voltage causing it not to drain. Tested for voltage and no voltage to pump. Found bad connector and control board causing it not to drain. Repaired connector and secure pins. Secured harness from to pump. Retested it snd pump is now running and drainin. Unit passed all tests job comp; Job Cmpltd,
Erick S.
MAYTAG WASHER MVWB835DW Unit has warranted warranty verified per Danny at office. Cycled unit through test cycle and found it drain pump error causing it not spin clothes. Found bad connector at drain pump causing it not to engage. Repaired connector and secured main harness. Retested and pump is now draining. Unit passed diagnostics tests with no errors. Job complete If issue persists please order new pump
Erick S.
whirlpool washer MVWC416FW Office spoke with customer. No longer needs service.
Erick S.
FRIGIDAIRE REFRIGERATOR FFHT1814TW0 File number 81941120 Called techline and got unit docNa.technicalhelp@electrolux.comTechline requested pictures of issue. Sent pictures to email. Manufacturer will contact cust after review process. Job comp; Job Cmpltd
Enrique R.
MAYTAG WASHER MVWB765FW0 Replaced the inlet valve . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks . ; Job Cmpltd,
Enrique R.
MAYTAG WASHER MVWX655DW1 nspected a Maytag washer . Customer complaining , inlet valve is leaking and control displaying lid unlock error code . Miscommunication between central electric and lid lock .; ordrng 1 W11116592 (cntrl-elec) and 1 W11127357 (housing)Replaced the central electric and inlet valve . All functions checked normal at time of service . No leaks . ; Job Cmpltd,
Enrique R.
MAYTAG WASHER MVWC416FW1 I didn’t received the central electric . Please deliver the part to the storage and schedule new appointment Replaced the central electric . Performed calibration , ran a quick wash cycle test all functions work as designed . No leaks
Enrique R.
GE WASHER GTW460ASJWW Replaced the lid lock on a GE washer . All functions checked normal . No leaks . ; Job Cmplt
Enrique R.
KITCHENAID REFRIGERATOR KRMF706EBS00 Inspected a kitchen aid refrigerator . freezer door not closing all the way ( frost ) I diagnosed the central electric . Thermistors checked ok . I found the pantry Control is shorted . Replaced the pantry UI . All functions checked normal at time of service . No leaks .
Enrique R.
maytag washer MVWB765FC1 Inspected a Maytag washer deep fill feature led not working . I called techline, spoke with Dave file #77222783408 . We diagnosed the unit , found no error codes . Dave instructed me to calibrate the washer #52 . We ran a quick wash cycle . The unit filled to the water level designed by the factory . All functions checked normal . no leaks .
James M.
FRIGIDAIRE REFRIGERATOR FFTR2021TB Found unit not cooling properly found ice binding on evap fan not allowing it to spin. Cleared ice but still no spin. Ordering new evap motor and fan. Will return 8-21 to install parts.; ordrng 1 242077702 (motor) and 1 242219302 (fan blade)Replaced motor and fan blade. Defrosted airways. Unit fan now working as intended and customer approves. No dents, dings, or blemishes on or around unit caused by tech. ; Job Cmpltd
James M.
WHIRLPOOL RANGE WFG515S0EW1 Found unit not able to light front left and right burners. Checked unit and found all connections correct and secure. Found carbon build up on burners preventing air from circulating to flame. Ordering new burner heads. Installed new burner heads and tested unit. Unit now lights on all 4 burners. No dents, dings, or blemishes on or around unit caused by tech. ;
James M.
WHIRLPOOL DRYER WGD8000DW4 Replaced cntrl elec and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech
TIm J.
WHIRLPOOL FREZER KBRA22ERSS01 inspected unit and found the back wall of the evaporator was frosted up. Ran a defrost test. Unit is defrosting. Found the door had fallen off the tracks and was not closing correctly. Reset door and put in a pop rivet to keep it from coming out again. Customer to monitor unit and report if needed.
TIm J.
whirlpool dishwahser WDTA50SAHZ0 customer states the unit does not do a good job of drying the dishes. Ran unit through a service test and checked for fault codes. No fault codes are stored. The water in the unit after fill and mid test cycle is 94f. Water at the sink was above 130f ( almost immediately). Heating element is over 230f after drain. Called WPTS [7722784041] to document and see if there are any other tests. WPTS states they should use rinse aid and that this is a condensate dry unit which collects moisture on the side walls. The cooler sidewalks are intended to collect this moisture and rinse aid helps it make it to the sump. Plastics or non stick items need to be towel dried. Unit checks ok and is operating as designed.; Job Cmpltd,
TIm J.
whirlpool washer WFW75HEFW0 Customer states the load that THEY WERE DOING (a comforter and sheets) when I replaced the door latch did not spin out the water. The customer states that loads after that came out fine. I feel that changing out the latch while the unit was in use was the cause of the poor extraction.
Ian B.
MAYTAG WASHER MVWC416FW0 Tech found agitator had come loose and falling off. Reinstalled agitator and ran unit calibration. Unit now tests good. Job Completed.
Ian B.
WHIRLPOOL DRYER VED6505GW0 tech found unit had no power from blown breaker. Reset breaker and unit now functions, but is missing a vent conduit completely. It is not safe to operate unit without one and further failures may not be covered as unit is not installed properly.; Job COMPLETED
Crystal M.
frigidaire refrigerator FFHD2250TS Tech arrived and customer answered door stating that no appointment was needed, as icemaker was functional now.;
Ian B.
kitchenaid dishwasher KDTE104ESS4 Found f4e3 motor not running error. During test found control sending erratic voltage to motor. Need sump and control for repair.; Job Completed
Ian B.
FRIGIDAIRE REFRIGERATOR FFHB2750TS0 Ice build up is a result of the fan not moving. Removed debris from fan and insured proper operation. Manually remove the rest of the ice build up to ensure proper seal and ice chamber. Unit now test good. Advised customer that ice production will start within the next 24 hours and fill 1/3 of the bucket over a 24 hour timeframe ; Job Cmpltd,
Ethan S.
KITCJENAID DISHWASHER KDFE104HPS0 On arriving to customers home customer stated that the units door was not closing properly found watching door strike and tracks to be bad replaced tested job complete; Job Cmpltd
Ethan S.
kitchenaid refrigerator KBFN402ESS02 upon arriving at a customers home customer stated that the unit was making a popping noise when are closing the door found that the Light switch bracket was hitting the door I am adjusted light bracket tested unit unit checks good; Job Cmpltd
Chris M.
GE REFRIGERATOR PFE29PSDSS ustomer declined service said he spoke with Mark. something about He didn’t even have a appointment today. I told customer most likely they’re gonna end up sending our company back out here again so I’m as will come in he still declined.
Crystal M.
Frigidaire Refrigerator FRT18
Mark R.
Replaced W10846428 (timer) and W10853313 (sensor). Ran sensor dry cycle and unit heated up. Unit drying at this time.
Patrick C.
JENNAIR MICROWAVE JMW3430WS02 Found the unit needing a new microwave door. Glass is shattered. Needs a new light on the inside of microwave. Quoted 490.48. Approved. Paid 260; ordrng 1 W10687342 (door/mw) and 1 W10886919 (lmp-basles), Removed and replaced parts tested unit all ops checked good ;
Patrick C.
MAYTAG WASHER MVWB835DC2 Found the unit making noise while in wash ops. Sounds like a mouse squeak. Checked out noise and it was an oil less gear case. Makes noise with or without clothes. Removed and replaced gear case W10811956 . Tested unit. All ops checked good.
Patrick C.
whirlpool refrigerator WRF767SDEM01 Ice maker was working fine after I fixed the last time. Now no ice at all. No water in ice maker mold. Checked the results of all things related to the ice maker ops and everything except water valve works just fine. In test 45 the valve just hums. Water still dispensing from dispenser ; ordrng 1 WPW10341329 (water valve assy), Removed and replaced water valve. Tested unit, all ops checked good
Patrick C.
kitchenaid refrigerator KRFF707ESS01 Found the unit not cooling efficiently in the fridge. Over iced on the freezer evap. Needs new harness and fan. Cover is deformed from ice pushing; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (COVER-EVAP) and 1 W11211387 (PAN-DRIP), Removed and replaced parts. Tested unit. All ops checked good.
Patrick C.
whirlpool washer WFW72HEDWO Found the unit f9e1. Checked pump and no blockage. One of the black wires popped out of molex, causing loose connection. Reconnected and secured. Tested unit. All ops checked good
Patrick C.
whirlpool freezer MZD2766GEW Found the unit having issues with frost build up in the freezer. The door isn’t shutting all the way. The seal seems to have lost its magnet. Looked up gasket and it is discontinued ; rqstng P&A on 1 61005368 (seal- frz.), part is discontinued. informed extended warranty.
Patrick C.
whirlpool refrigerator WRS571CIDM01 Found the unit not going into defrost. Freezer coils are way over frosted causing no air flow to the fridge section. Needs new harness. Ordering heater as precaution. Unable to check. Super iced up, asked customer to have defrost for next time since they aren’t using it; ordrng 1 W10861655 (harns-wire) and 1 WPW10495967 (heater), Checked heater and it was good. Not replacing it. Removed and replaced wires. Tested unit. All ops checked good
Patrick C.
whirlpool refrigerator ASD2275BRB00 Customer keeps stating that the ice maker intermittently works. Every time I show up the ice maker is working properly. I think customer is just wanting their fridge replaced. Temperature in the freezer is good, valve is operating. The ice maker could maybe be defective so we will order. Removed and replaced WPW10300022 (icemaker) tested unit all ops checked good.
Patrick C.
kitchenaid refrigerator KRMF706ESS01 Found the unit not cooling in the fridge portion now. Was cooling fine the other day I was here. Kind of weird situation cause it’s the evap frosted over. Complaint of temp last time wasn’t an issue. Needs new evap fan ; ordrng 1 W11087438 (motor-evap), Removed and replaced fan. Wires were all melted. Looks like there was a pinch in wires that caused arc and the parts not to work. Repositioned sensor. Tested unit. All ops checked good
Patrick C.
whirlpool refrigerator WRF992FIFM00 Found the same issue with the unit. Iced up on fresh food evap. Called wpl, spoke to Keisha & Kevin 7722540425. Unit is non repairable
Patrick C.
maytag washer MVWB880BW0 Found the unit giving customer a LF error code. Long fill error. Checked the pressure hose and it is good. No kinks or holes. Checked screens on valve and they were plugged. Cleaned out and showed customer how to do it for next time. Their on well water so it’ll happen again. All other ops checked good
Patrick C.
maytag refrigerator MRT118FFFH00 Found the customer having issues with the unit over freezing and no cool in fridge section. Checked air flow to fresh food and no flow was there. Removed and replaced the evap- fan, Found return vents plugged causing issues. Cleared and tested unit all ops checked good. used 1 WP2315539 (EVAP-FAN)